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Information Security Policy Compliance Culture: Examining the Effects of Accountability Measures

Information Security Policy Compliance Culture: Examining the Effects of Accountability Measures

Eric Amankwa (Presbyterian University College, Ghana), Marianne Loock (University of South Africa, South Africa), and Elmarie Kritzinger (University of South Africa, South Africa)
Copyright: © 2021 |Pages: 17
DOI: 10.4018/IJTHI.2021100105
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Abstract

Information security policy (ISP) noncompliance is a growing problem that accounts for a significant number of security breaches in organizations. Existing strategies for changing employees' behavior intentions towards compliance have not been effective. It is therefore imperative to identify other effective strategies to address the problem. This article investigates the effect accountability constructs on employees' attitudes and behavior intentions towards establishing ISP compliance as a culture. In addition, the authors validate a testable research model for predicting employees' compliance behavior intentions in a field survey involving 313 employees from selected Ghanaian companies. The overall effect showed that measures of accountability significantly influenced employees' attitudes and behavior intentions to ISP compliance while the establishment of ISP compliance culture largely depended on the existence of a conducive information security culture and positive employee behavior intentions.
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Theoretical Background And Formulation Of Hypotheses

This study applied constructs of Accountability Theory to develop a testable research model that shows how identifiability, the expectation of evaluation, awareness of monitoring, and social presence can consolidate with ISC to nurture an ISPCC in organizations. In view of the objective, to formulate a theoretical perspective for this study, Accountability Theory, as conceptualized by Vance et al. (2015), provides a useful prototype.

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