Information Systems Security Assurance Management at Municipal Software Solutions, Inc.

Information Systems Security Assurance Management at Municipal Software Solutions, Inc.

Virginia Franke Kleist (West Virginia University, USA), Bonnie Morris (West Virginia University, USA) and James W. Denton (West Virginia University, USA)
Copyright: © 2009 |Pages: 9
DOI: 10.4018/jisp.2009040101
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Abstract

Based on an actual company, this case focuses on Business Continuity Planning issues for a small but growing software company, Municipal Software Solutions, Inc. (MSS). The firm experienced a catastrophic fire which completely eliminated all aspects of the information systems infrastructure, including the software product code repository, the client access infrastructure, the hardware operations center, and the software design facility. Fortunately, no one was harmed, and the firm survived despite the fact that it did not have a formal disaster recovery plan in place. MSS was very lucky. The case can be used in conjunction with coverage of risk assessment concepts in the context of the availability component of systems reliability and trust of services management. Accordingly, it is appropriate for use in courses covering information systems security, accounting information systems, or IT audit.

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