Information Systems Typology According to Quality Attributes

Information Systems Typology According to Quality Attributes

Witold Suryn (École de Technologie Supérieure (ÉTS), Canada) and Paul-Olivier Trudeau (École de Technologie Supérieure (ÉTS), Canada)
DOI: 10.4018/jhcitp.2012040102


Information systems support the way organizations drive their businesses and people conduct their lives. To execute this important task efficiently the quality of these systems must equal their importance. This article presents a topology of Information Systems classification according to their purpose. Each type is further divided into sub-categories representing features that enable users to drive their business and reach their goals. This paper summarizes the quality attributes that may be considered as most important and relevant to each type of information system of the classification.
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Objectives Of The Research

The objective of the presented research was to analyze the relationship between the functional specifications of information systems and the sub-characteristics of the ISO 9126 quality model (ISO, 2001), and identify the most relevant of them for each category of information systems.

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