IT Infrastructure Capabilities and Business Process Improvements: Association with IT Governance Characteristics

IT Infrastructure Capabilities and Business Process Improvements: Association with IT Governance Characteristics

Chuck C.H. Law, Eric W.T. Ngai
Copyright: © 2007 |Pages: 23
DOI: 10.4018/irmj.2007100103
OnDemand:
(Individual Articles)
Available
$37.50
Current Special Offers
No Current Special Offers
TOTAL SAVINGS: $37.50

Abstract

It has been widely discussed in the management information systems (MIS) literature that the outcomes of information technologies (IT) and systems may be subject to the influence of the characteristics of the organization, including those of the IT and business leadership. This study was conducted to examine the relationships that may exist between IT infrastructure capabilities (ITC), business process improvements (BPI), and such IT governance-related constructs as the reporting relationship between the chief executive officer (CEO) and chief information officer (CIO), and senior management support of IT and BPI projects. Using a sample of 243 multinational and Hong Kong-listed firms operating in Greater China, this study yielded empirical support for the perceived achievement of capabilities in some dimensions of the IT infrastructure in the companies under study. It was found that the BPI construct was related to the reporting relationship between the CEO and CIO (CEO-CIO distance), and to the levels of senior management support. The dimensions of the ITC construct were also investigated and identified by an exploratory factor analysis (EFA). Associations were found between the selected organizational constructs and the ITC dimensions, except in two hypothesized relationships. Those between CEO-CIO distance and the ITC dimensions of data integration and training were not supported at the significance level of 0.05.

Complete Article List

Search this Journal:
Reset
Volume 36: 1 Issue (2023)
Volume 35: 4 Issues (2022): 3 Released, 1 Forthcoming
Volume 34: 4 Issues (2021)
Volume 33: 4 Issues (2020)
Volume 32: 4 Issues (2019)
Volume 31: 4 Issues (2018)
Volume 30: 4 Issues (2017)
Volume 29: 4 Issues (2016)
Volume 28: 4 Issues (2015)
Volume 27: 4 Issues (2014)
Volume 26: 4 Issues (2013)
Volume 25: 4 Issues (2012)
Volume 24: 4 Issues (2011)
Volume 23: 4 Issues (2010)
Volume 22: 4 Issues (2009)
Volume 21: 4 Issues (2008)
Volume 20: 4 Issues (2007)
Volume 19: 4 Issues (2006)
Volume 18: 4 Issues (2005)
Volume 17: 4 Issues (2004)
Volume 16: 4 Issues (2003)
Volume 15: 4 Issues (2002)
Volume 14: 4 Issues (2001)
Volume 13: 4 Issues (2000)
Volume 12: 4 Issues (1999)
Volume 11: 4 Issues (1998)
Volume 10: 4 Issues (1997)
Volume 9: 4 Issues (1996)
Volume 8: 4 Issues (1995)
Volume 7: 4 Issues (1994)
Volume 6: 4 Issues (1993)
Volume 5: 4 Issues (1992)
Volume 4: 4 Issues (1991)
Volume 3: 4 Issues (1990)
Volume 2: 4 Issues (1989)
Volume 1: 1 Issue (1988)
View Complete Journal Contents Listing