Hershey, Pennsylvania
New York, New YorkBeijing, China
Interdepartmental Knowledge Transfer Success During Information Technology Projects

Interdepartmental Knowledge Transfer Success During Information Technology Projects

Kevin Laframboise (Concordia University, Canada), Anne-Marie Croteau (Concordia University, Canada), Anne Beaudry (Concordia University, Canada), and Mantas Manovas (Concordia University, Canada)
Copyright: © 2007 |Pages: 21
DOI: 10.4018/jkm.2007040103
OnDemand:
(Individual Articles)
Available
$37.50
Current Special Offers
No Current Special Offers
TOTAL SAVINGS: $37.50

Abstract

This article reports on a study that investigates the knowledge transfer between an information systems/technology (IS/IT) department and non-IT departments during IT projects. More specifi-cally, we look into the link between the knowledge management capabilities of the IT department and the effectiveness and efficiency of the knowledge transfer to a client department. Knowledge management (KM) capabilities are defined by Gold, Malhotra, and Segars (2001) as the combina-tion of knowledge infrastructure capabilities (structural, technical, and cultural) and knowledge processes capabilities (acquisition, conversion, application, and protection). Data collected through a Web-based survey result in 127 usable questionnaires completed by managers in large Canadian organizations. Data analysis performed using partial least squares (PLS) indicates that knowledge infrastructure capabilities are related to the knowledge transfer success, and more specifically to its effectiveness whereas knowledge processes capabilities are only related to the efficiency of such transfer. Implications of our results for research and practice are also discussed.

Complete Article List

Search this Journal:
Reset
Volume 21: 1 Issue (2025)
Volume 20: 1 Issue (2024)
Volume 19: 1 Issue (2023)
Volume 18: 4 Issues (2022): 1 Released, 3 Forthcoming
Volume 17: 4 Issues (2021)
Volume 16: 4 Issues (2020)
Volume 15: 4 Issues (2019)
Volume 14: 4 Issues (2018)
Volume 13: 4 Issues (2017)
Volume 12: 4 Issues (2016)
Volume 11: 4 Issues (2015)
Volume 10: 4 Issues (2014)
Volume 9: 4 Issues (2013)
Volume 8: 4 Issues (2012)
Volume 7: 4 Issues (2011)
Volume 6: 4 Issues (2010)
Volume 5: 4 Issues (2009)
Volume 4: 4 Issues (2008)
Volume 3: 4 Issues (2007)
Volume 2: 4 Issues (2006)
Volume 1: 4 Issues (2005)
View Complete Journal Contents Listing