Interoperability in Electronic Government: The Case of Police Investigations

Interoperability in Electronic Government: The Case of Police Investigations

Petter Gottschalk (Norwegian School of Management, Norway)
Copyright: © 2009 |Pages: 14
DOI: 10.4018/jegr.2009070202

Abstract

Police investigations are information intensive work processes, where information, intelligence and knowledge are important resources to solve crime cases. Often, information is needed from other police districts, customs authorities, hospitals, tax authorities, and other public as well as private organizations. Interoperability between electronic information systems can improve the efficiency and success of police investigations. This article presents the case of police investigations in terms of their value configuration and knowledge management technologies. Geographic information systems illustrate the need for information from various sources.
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The Case Of Gis

Geographic Information Systems (GIS) are applied in a variety of electronic government situations, from tracing the origins and spread of foot and mouth disease on farms to locating crime hot spots for law enforcement. GIS have become indispensable to effective knowledge transfer within both the public and private sector.

However, as pointed out by Gottschalk and Tolloczko (2006) the level of sophistication varies among agencies applying GIS. Furthermore, the extent to which GIS interoperate with each other are subject to substantial variation. A survey on interoperability for GIS in the UK was conducted by the e-government unit of the Cabinet Office (2005b).

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