MLA
Hendriks, Paul H. J., and Wendy H. Jacobs. "The Lonely Comate - The Adoption-Failure of an Intranet-based Consumer and Market Intelligence System." JCIT vol.5, no.1 2003: pp.130-150. http://doi.org/10.4018/978-1-59140-061-5.ch009
APA
Hendriks, P. & Jacobs, W. (2003). The Lonely Comate - The Adoption-Failure of an Intranet-based Consumer and Market Intelligence System. Journal of Cases on Information Technology (JCIT), 5(1), 130-150. http://doi.org/10.4018/978-1-59140-061-5.ch009
Chicago
Hendriks, Paul H. J., and Wendy H. Jacobs. "The Lonely Comate - The Adoption-Failure of an Intranet-based Consumer and Market Intelligence System," Journal of Cases on Information Technology (JCIT) 5, no.1: 130-150. http://doi.org/10.4018/978-1-59140-061-5.ch009
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