Looking at IT and Business Alignment from the Stone Age of Information Technology

Looking at IT and Business Alignment from the Stone Age of Information Technology

Hammad Haq (Colorado Technical University, Colorado Springs, CO, USA), Caroline Howard (HC Consulting, Oceanside, CA, USA) and Kathleen M. Hargiss (Capella University, Minneapolis, MN, USA)
DOI: 10.4018/ijsita.2013070104
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Abstract

This article uses seminal and contemporary literature from 1980s till 2012. It captures issues of processes, alignment and trails patches of the issues for every tri-decade. Tri-decade analysis will be organized by researching issues from beginning of a decade, moving along to mid-decade leading towards the closing of a decade. This approach will be done for three decades in a similar manner. After the collection of issues, the issues will be analyzed and put in prospective for practitioner and researchers to consider an implementation or continue research to build on the topics. Furthermore, the article will touch on why alignment still hasn’t concurred with Business and IT, and a prospective solution will be presented with a framework solution, with a further research section.
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Looking At Alignment Of It And Business From Its Beginning

Alignment Constraints from Early 1980s

We will look at literature starting from early 1980s and continue it till 2012. Starting off from early 1980s, information systems was a newer introduction to businesses, it brought excitement and advantages but on the contrary being a new concept, it had brought challenges along. The challenges which were faced were information system planning, facilitation, management and end user computing (Dickson, G., et al., 1984). The fundamental issue was not having abundant competent professionals who knew Information Systems (IS). On a high level, there were limitations on management of IS, research and educational resources to completely comprehend IS.

The top ten issues were, IS planning, facilitation and management of end user computing, integration of data processing, office automation, and telecommunications, software development quality, measuring of is effectiveness and production, facilitation of organizational learning and usage of information technologies, alignment of IS and the enterprise, specification, recruitment and development of IS human resource, the use of effectiveness data resources, the development and implementation of decision support system and lastly, planning and management of application portfolio (Dickson, G., et al., 1984).

As it can be observed, in early 1980s, there was a need for formal education towards comprehension of IS to help with making decision about research, creating curriculums, having professional programs, and business activities.

Businesses make decisions about where to commit limited funds. Researchers make decisions about which issues to study. Academic institutions make decisions on the shape and direction of educational programs. Professional societies arrange conferences to deal with contemporary issues. For these reasons and more, an awareness of issues that leading professionals feet are of critical importance is very useful.

Below is a list of issues of dealing with IS and business alignment:

  • Planning;

  • Facilitation;

  • Management of end user computing;

  • Integration of data processing;

  • Office automation;

  • Telecommunications;

  • Software development quality;

  • Measuring of effectiveness and production;

  • Facilitation of organizational learning;

  • Usage of information technologies;

  • Alignment of Information Systems to the enterprise;

  • Specification;

  • Recruitment;

  • Development of IS human resource;

  • Use of effectiveness data resources;

  • Development and implementation of decision support system;

  • Planning and management of application portfolio.

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