Hershey, Pennsylvania
New York, New YorkBeijing, China
MACROS: Case Study of Knowledge Sharing System Development within New York State Government Agencies

MACROS: Case Study of Knowledge Sharing System Development within New York State Government Agencies

Jing Zhang (Clark University, USA), Theresa A. Pardo (SUNY Albany, USA), and Joseph Sarkis (Clark University, USA)
Copyright: © 2005 |Pages: 22
DOI: 10.4018/jcit.2005100106
OnDemand:
(Individual Articles)
Available
$37.50
Current Special Offers
No Current Special Offers
TOTAL SAVINGS: $37.50

Abstract

Knowledge sharing among divisions of an organization is an important yet difficult goal for any institution to achieve. This case reports on development of a system that fosters knowledge sharing across divisions and levels of government in a New York State agency. The case will focus on project management aspects, and discuss tools and models used to aid in the development and evolution of this project from an intra-division application to a more pervasive enterprise-wide system. A number of organizational and technological elements provide the impetus for growth, improvement, and success of this system. Overall, the case study provides insights and lessons learned to problems encountered in diverse and sizable organizations, such as large companies and not-for-profit organizations, as well as state and federal governments, where knowledge is distributed and sharing knowledge is critical to organizational performance.

Complete Article List

Search this Journal:
Reset
Volume 27: 1 Issue (2025)
Volume 26: 1 Issue (2024)
Volume 25: 1 Issue (2023)
Volume 24: 5 Issues (2022)
Volume 23: 4 Issues (2021)
Volume 22: 4 Issues (2020)
Volume 21: 4 Issues (2019)
Volume 20: 4 Issues (2018)
Volume 19: 4 Issues (2017)
Volume 18: 4 Issues (2016)
Volume 17: 4 Issues (2015)
Volume 16: 4 Issues (2014)
Volume 15: 4 Issues (2013)
Volume 14: 4 Issues (2012)
Volume 13: 4 Issues (2011)
Volume 12: 4 Issues (2010)
Volume 11: 4 Issues (2009)
Volume 10: 4 Issues (2008)
Volume 9: 4 Issues (2007)
Volume 8: 4 Issues (2006)
Volume 7: 4 Issues (2005)
Volume 6: 1 Issue (2004)
Volume 5: 1 Issue (2003)
Volume 4: 1 Issue (2002)
Volume 3: 1 Issue (2001)
Volume 2: 1 Issue (2000)
Volume 1: 1 Issue (1999)
View Complete Journal Contents Listing