MLA
Agrawal, Shiv Ratan, and Divya Mittal. "Measuring CRM Effectiveness in Indian Stock Broking Services." JGIM vol.27, no.1 2019: pp.144-164. http://doi.org/10.4018/JGIM.2019010108
APA
Agrawal, S. R. & Mittal, D. (2019). Measuring CRM Effectiveness in Indian Stock Broking Services. Journal of Global Information Management (JGIM), 27(1), 144-164. http://doi.org/10.4018/JGIM.2019010108
Chicago
Agrawal, Shiv Ratan, and Divya Mittal. "Measuring CRM Effectiveness in Indian Stock Broking Services," Journal of Global Information Management (JGIM) 27, no.1: 144-164. http://doi.org/10.4018/JGIM.2019010108
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