Measuring the Impact of an ERP Project at SMEs: A Framework and Empirical Investigation

Measuring the Impact of an ERP Project at SMEs: A Framework and Empirical Investigation

Maria Argyropoulou (Brunel University, UK), George Ioannou (Athens University of Economics and Business, Greece), Dimitrios N. Koufopoulos (Brunel University, UK) and Jaideep Motwani (Grand Valley State University, USA)
Copyright: © 2009 |Pages: 13
DOI: 10.4018/jeis.2009070101
OnDemand PDF Download:
Available
$37.50
Current Special Offers
No Current Special Offers
TOTAL SAVINGS: $37.50

Abstract

This article analyses and tests a novel framework for the evaluation of an ERP project. The framework incorporates specific performance measures, which are linked to a previously developed model, (the ‘six-imperatives’ framework) and are relevant to ERP implementation Two case studies illustrate the use of the framework in two Greek companies aiming to measure, in practical terms, the impact of the ERP project on their operations. The main results indicate that the “six-imperatives” provide a comprehensive methodology based on the profound exploration and understanding of specific business processes and objectives that should be met in order to assess an ERP project.

Complete Article List

Search this Journal:
Reset
Volume 18: 4 Issues (2022): Forthcoming, Available for Pre-Order
Volume 17: 4 Issues (2021)
Volume 16: 4 Issues (2020)
Volume 15: 4 Issues (2019)
Volume 14: 4 Issues (2018)
Volume 13: 4 Issues (2017)
Volume 12: 4 Issues (2016)
Volume 11: 4 Issues (2015)
Volume 10: 4 Issues (2014)
Volume 9: 4 Issues (2013)
Volume 8: 4 Issues (2012)
Volume 7: 4 Issues (2011)
Volume 6: 4 Issues (2010)
Volume 5: 4 Issues (2009)
Volume 4: 4 Issues (2008)
Volume 3: 4 Issues (2007)
Volume 2: 4 Issues (2006)
Volume 1: 4 Issues (2005)
View Complete Journal Contents Listing