MLA
Bagheri, Fatemeh, and Mohammad J. Tarokh. "Mining Customers Behavior Based on RFM Model to Improve the Customer Satisfaction." IJCRMM vol.2, no.3 2011: pp.79-91. http://doi.org/10.4018/jcrmm.2011070105
APA
Bagheri, F. & Tarokh, M. J. (2011). Mining Customers Behavior Based on RFM Model to Improve the Customer Satisfaction. International Journal of Customer Relationship Marketing and Management (IJCRMM), 2(3), 79-91. http://doi.org/10.4018/jcrmm.2011070105
Chicago
Bagheri, Fatemeh, and Mohammad J. Tarokh. "Mining Customers Behavior Based on RFM Model to Improve the Customer Satisfaction," International Journal of Customer Relationship Marketing and Management (IJCRMM) 2, no.3: 79-91. http://doi.org/10.4018/jcrmm.2011070105
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