Operations Model for Trauma Centers: Multiple Case Study

Operations Model for Trauma Centers: Multiple Case Study

Thaís Spiegel (Rio de Janeiro State University, Rio de Janeiro, Brazil) and Daniel Bouzon Nagem Assad (Rio de Janeiro State University, Rio de Janeiro, Brazil)
Copyright: © 2018 |Pages: 13
DOI: 10.4018/IJPHME.2018010101


A relevant issue over the past few decades is the care of poly-trauma patients. The literature related to the care of patients suffering from poly-trauma, under the assistance point of view, is sufficiently consolidated concerning to the adoption of best practices. These are usually conducted and disseminated by accrediting organizations (for example, ACS). However, recent research and theoretical shortcomings brought some heterogeneous thoughts concerning operations management and design when trying to enlarge the literature beyond the assistential dimension. Therefore, after a review of the most important operations management and health bases, a conceptual model is proposed in this article which covers the relevant elements of an operation's projects such as: strategy, capacity, human resources, incentive systems, organizational structure and decision-making. This is in order to systematize the current stage of the field, highlighting the differences between recent studies and proposing a set of practices and premises which are necessary for the operationalization of the proposed model.
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Methodological Approach

The research methods are the basis for the creation of knowledge, being the tools that lend themselves to understand the reality (Pinsonneault & Kraemer, 1993). To investigate how the Health Units design and manage their trauma centers, it was adopted an exploratory methodology (Jonsen & Jehn, 2011), aiming to obtain descriptive information of these organizations’ practices; and that there is little recent literature devoted to discussion of the design and management of trauma centers.

On the other hand, there is a vast literature approaching the welfare aspects of this type of unit. What it at stake is exactly the development of a theoretical and conceptual perspective, empirically effective (MASON, 2006) to guide the designers and the decision makers when they have to face the demands of this kind of Health Unit’s reality.

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