Organizational Characteristics of B2B E-Commerce Adopters in the Canadian Manufacturing Sector

Organizational Characteristics of B2B E-Commerce Adopters in the Canadian Manufacturing Sector

Vinod Kumar (Carleton University, Ottawa, Canada), Michel Fuksa (NeuroVector, Ottawa, Canada) and Uma Kumar (Carleton University, Ottawa, Canada)
Copyright: © 2018 |Pages: 18
DOI: 10.4018/JECO.2018100101

Abstract

This article presents the results of a research project on the adoption of B2B e-commerce (B2Bec) by Canadian manufacturers. The study provides an analysis of the characteristics of organizations which have adopted B2Bec technologies and attempts to outline the features that differentiate adopters from non-adopters. The results of a preliminary analysis show the existence of three distinct B2Bec adopter types: non-adopters, partial-adopters, and full-adopters. Leadership-related variables appear to be the most important determinants of adoption followed by benefits analysis.
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The Canadian Context

The Canadian literature on the adoption of B2Bec is one of the most substantial in the world (Chen & Holsapple, 2013). Table 1 lists some of the more significant studies regarding the adoption of B2Bec technologies in Canada. It should be noted that few of these papers focus on manufacturing companies. Instead, they examine multiple industries and even merge Canadian and U.S. data.

While the literature in the Canadian context is significant, a proper understanding of how it differs from other contexts such as the U.S., Europe and Asia would be beneficial. Given the integrated nature of the North American economy, one can expect little difference between U.S. and Canadian firms. Indeed, many studies pool data from the North-American market and treat it as one population (Sila, 2013; Sila & Dobni, 2012).

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