Organizational Impact of Decision Support Technology: What’s Ahead for the ‘90s?

Organizational Impact of Decision Support Technology: What’s Ahead for the ‘90s?

Fred K. Augustine, Theordore J. Surynt, Frank A. Dezoort, Daniel K. Rosetti
Copyright: © 1993 |Pages: 5
DOI: 10.4018/joeuc.1993040103
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Abstract

Most modern organizations have been affected by the application of information technology. Computer-based Information Systems have become an integral part of organizations and their processes. As their role in organizations become more pervasive, it is appropriate to examine the effect that information systems have on the structure and processes of the organization. This article examines the effect of one type of information system, Decision Support Systems, on organizational structure, decision processes, managerial roles, reward systems, and communication systems. This article addresses a number of questions relating to how organizations will cope with the changes brought about by their use of Decision Support Systems.

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