Physicians' User Experiences of Mobile Pharmacopoeias and Evidence-Based Medical Guidelines

Physicians' User Experiences of Mobile Pharmacopoeias and Evidence-Based Medical Guidelines

Harri Oinas-Kukkonen (University of Oulu, Finland), Teppo Raisanen (University of Oulu, Finland), Katja Leiviska (University of Oulu, Finland), Matti Seppanen (The Finnish Medical Society Duodecim, Finland) and Markku Kallio (The Finnish Medical Society Duodecim, Finland)
DOI: 10.4018/jhisi.2009040104
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This article studies physicians’ mobile user experiences with evidence-based medical guidelines and drug information databases through the concept of webflow. Data was collected among the 352 users of a mobile medical application. The response rate was 66.5% (n=234). The results demonstrate that rather than usefulness and ease of use it is the orientation and navigation within the system in par with perceived challenges, focused attention, and learning that lead to positive user experience. Finding relevant pieces of information becomes essential in system utilization. The results also support the claim that mobile applications are not only beneficial for patient safety but they may also improve the physicians’ computer and professional skills. Frequent use was noted to improve physicians’ computer skills, the feeling of being in control of the system, and their perception of the system’s ease of use. Moreover, learning may play a greater role for knowledge work than often suggested.

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