Pioneering the Health Care Quality Improvement in India Using Six Sigma: A Case Study of a Northern India Hospital

Pioneering the Health Care Quality Improvement in India Using Six Sigma: A Case Study of a Northern India Hospital

Anuj Kapoor (Punjab University, Chandigarh, India), Rahul Bhaskar (Steven G. Mihaylo College of Business and Economics, California State University, Fullerton, Fullerton, CA, USA) and Au Vo (Claremont Graduate University, Claremont, CA, USA)
Copyright: © 2012 |Pages: 15
DOI: 10.4018/jcit.2012100104
OnDemand PDF Download:
$30.00
List Price: $37.50

Abstract

In India, the notion of Health Care Quality has become a relevant topic. Even though Quality Management processes such as Six Sigma have been proven in the health care industry in the United States, there is little record of Six Sigma implementation in India. Despite the lack of proven success in the country, Simplified Health Care, a prominent health care provider in North India, launched successful Six Sigma implementation, which was supplemented with other IT initiatives including Electronic Health Care Records. Simplified Health Care success is a testament for Six Sigma, despite challenges ahead.

Complete Article List

Search this Journal:
Reset
Open Access Articles: Forthcoming
Volume 19: 4 Issues (2017)
Volume 18: 4 Issues (2016)
Volume 17: 4 Issues (2015)
Volume 16: 4 Issues (2014)
Volume 15: 4 Issues (2013)
Volume 14: 4 Issues (2012)
Volume 13: 4 Issues (2011)
Volume 12: 4 Issues (2010)
Volume 11: 4 Issues (2009)
Volume 10: 4 Issues (2008)
Volume 9: 4 Issues (2007)
Volume 8: 4 Issues (2006)
Volume 7: 4 Issues (2005)
Volume 6: 1 Issue (2004)
Volume 5: 1 Issue (2003)
Volume 4: 1 Issue (2002)
Volume 3: 1 Issue (2001)
Volume 2: 1 Issue (2000)
Volume 1: 1 Issue (1999)
View Complete Journal Contents Listing