Quality Control for Global Software Development

Quality Control for Global Software Development

Rick Gibson (American University, USA) and Eugene G. Mcguire (The American University, USA)
Copyright: © 1996 |Pages: 7
DOI: 10.4018/jgim.1996100102
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Abstract

Global sourcing of software has become a viable option for many U.S. corporations. Technical solutions have removed barriers such as distance and time, but quality concerns remain. Customers are demanding that their software suppliers prove they can deliver reliable, high–quality software systems on a repeatable basis. This paper examines the ISO 9000 series of standards and the process maturity guidelines offered by the Software Engineering Institute’s (SEI) Capability Maturity Model (CMM) as well as some well–known related variants of these models that offer both customers and suppliers of software guidance on improving software quality by focusing first on process.

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