Research on Innovation Mechanism and Model of Logistics Enterprise: A Chinese Perspective

Research on Innovation Mechanism and Model of Logistics Enterprise: A Chinese Perspective

Zhang Mu (Jinan University, China), Li Wenli (Jinan University, China), Luo Jing (Jinan University, China), Ye Xiang (Jinan University, China), Ren Congying (Jinan University, China) and Wu Chengjuan (Jinan University, China)
Copyright: © 2010 |Pages: 26
DOI: 10.4018/jal.2010070104
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Abstract

As a new field in the service industry, logistics is growing rapidly and is regarded as a fundamental industry in a national economy. Its development is an important symbol of a country’s modernization and national strength. It also works as an accelerator in economic development. At the initial stage of transforming traditional logistics service to a modern logistics service in China, logistics enterprises have encountered many difficulties and problems including an imbalanced supply and demand, distempered industrial structure, faultiness of serving process and backwardness of logistics technology since 2005.Compared with developed countries, there is a great gap between Chinese logistics enterprises and advanced countries’ in the aspects of service concepts, model, and content and techniques. Therefore, based on the service innovation driving model theory, the authors analyze the integrated innovation model of logistics enterprises, logistics technology and network model, and the value-added service model. The authors select Shenzhen China Overseas Logistics Co. LTD (COL) as the empirical object to analyze its operation of technology and non-technology innovation and summarize its inner and outer driving force on promoting service innovation.
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1. Review Of The Research On Service Innovation And Logistics Service Innovation

The main difference between service economy and traditional economy is that service economy focuses more on dynamic resources such as process, knowledge and skill, and value creation is regarded as a collaborative process involving both service provider and customers. Some researchers call it as “service dominant logic”. The traditional economy, however, attaches more importance on product manufacturing, emphasizes on static resource (such as natural resource) and simply takes value creation process as the process of transforming the resource to the product and delivering them to the customers, which is called “goods dominant logic”.

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