Risk in Partnerships Involving Information Systems Development

Risk in Partnerships Involving Information Systems Development

G. Harindranath (Royal Holloway College, University of London, UK) and John A. A. Sillince (Royal Holloway College, University of London, UK)
Copyright: © 2002 |Pages: 12
DOI: 10.4018/978-1-93070-840-2.ch022

Abstract

This is a case study of a US$ 30 million project to establish a new form of rapid healthcare service delivery within the context of a highly politicised National Health Service Hospital (NHS) Trust in the United Kingdom (UK). This project involved large-scale redesign of long-established healthcare procedures and the development of sophisticated new information systems (IS) through a unique partnership between the public sector (the UKs NHS) and a number of private sector companies (a software developer, a facilities manager, a hardware vendor and a builder). The case study concentrates on, what is often, one of the more important determinants of the success or failure of such partnerships involved in information systems development, i.e. risk.

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