The Role of Information Resources in Enabling the 24-hour Knowledge factory

The Role of Information Resources in Enabling the 24-hour Knowledge factory

Satwik Seshasai, Amar Gupta
Copyright: © 2007 |Pages: 23
DOI: 10.4018/irmj.2007100107
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Abstract

The term 24-hour knowledge factory connotes a globally distributed work environment in which teammates work on a project around the clock. The 24-hour knowledge factory is a special case of a globally distributed team in which the different teams work on a sequential basis that has been clearly defined in advance. Whereas a manufactured item was the end product in the case of the factory which emerged as a consequence of the industrial revolution, knowledge-based services and knowledge-based products are the end deliverables in the case of the current information revolution; hence, the term 24-hour knowledge factory. Work can be decomposed by task style or by organizational style, and allows for greater specialization of workers. A case study from IBM details surprising differences between colocated and distributed teams, and leads to a future state analysis for organizations seeking to study or implement the 24-hour knowledge factory.

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