MLA
Karakostas, Bill,et al. "The Role of Virtual Communities in the Customization of e-Services." IJVCSN 2.1 (2010): 35-51. Web. 16 Apr. 2021. doi:10.4018/jvcsn.2010010103
APA
Karakostas, B., Kardaras, D., & Zichová, A. (2010). The Role of Virtual Communities in the Customization of e-Services. International Journal of Virtual Communities and Social Networking (IJVCSN), 2(1), 35-51. doi:10.4018/jvcsn.2010010103
Chicago
Karakostas, Bill and Dimitris Kardaras, and Adéla Zichová. "The Role of Virtual Communities in the Customization of e-Services," International Journal of Virtual Communities and Social Networking (IJVCSN) 2 (2010): 1, accessed (April 16, 2021), doi:10.4018/jvcsn.2010010103
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