Satisfaction as a Function of Perceived Change in Likelihood of Goal Attainment: A Cross-Cultural Study

Satisfaction as a Function of Perceived Change in Likelihood of Goal Attainment: A Cross-Cultural Study

Bruce A. Reinig (San Diego State University, USA), Robert O. Briggs (University of Nebraska at Omaha, USA) and Gert-Jan De Vreede (University of Nebraska at Omaha, USA)
Copyright: © 2009 |Pages: 14
DOI: 10.4018/jec.2009040104
OnDemand PDF Download:
Available
$37.50
Current Special Offers
No Current Special Offers
TOTAL SAVINGS: $37.50

Abstract

E-collaboration users tend to abandon their technology when they feel dissatisfied by their experience, even if they have been productive. It is therefore important to understand the causes of satisfaction so we can design and deploy e-collaboration in ways that make users both productive and satisfied. We advance a theory proposing satisfaction as a function of a perceived change in the likelihood of goal attainment (LGA). We test the theory in two countries (United States and The Netherlands) that differ along Hofstede’s (1991) masculinity-femininity cultural dimension. Empirical findings support the theory in both countries among 367 knowledge workers using e-collaboration to address real organizational problems and issues. We discuss the implications for research and practice.

Complete Article List

Search this Journal:
Reset
Open Access Articles
Volume 18: 6 Issues (2022): Forthcoming, Available for Pre-Order
Volume 17: 4 Issues (2021): 3 Released, 1 Forthcoming
Volume 16: 4 Issues (2020)
Volume 15: 4 Issues (2019)
Volume 14: 4 Issues (2018)
Volume 13: 4 Issues (2017)
Volume 12: 4 Issues (2016)
Volume 11: 4 Issues (2015)
Volume 10: 4 Issues (2014)
Volume 9: 4 Issues (2013)
Volume 8: 4 Issues (2012)
Volume 7: 4 Issues (2011)
Volume 6: 4 Issues (2010)
Volume 5: 4 Issues (2009)
Volume 4: 4 Issues (2008)
Volume 3: 4 Issues (2007)
Volume 2: 4 Issues (2006)
Volume 1: 4 Issues (2005)
View Complete Journal Contents Listing