Software Quality Practice in Singapore: Is It Adequate for Today’s Global Information Systems?

Software Quality Practice in Singapore: Is It Adequate for Today’s Global Information Systems?

Margaret Tan (National University of Singapore, Singapore)
Copyright: © 1996 |Pages: 10
DOI: 10.4018/jgim.1996100103
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Abstract

Information Technology (IT) is recognized as one of the important sources of new business for the Asia Pacific countries to grow in the global market place. Riding on this growth, many Asian nations are trying to establish software hubs. However, it is important for software organizations to recognize that product quality is the way to sustain their competitive edge. Indeed, the need for quality improvement is also an important element of long term survival. The objective of this study is to investigate the extent to which software quality is practiced in Singapore, and the challenges that Singapore faces in establishing itself as a software hub to compete in the global market. The exploratory study, conducted among companies in Singapore which develop software, is based on two guidelines: the ISO 9001 standards and the Software Engineering Institute (SEI) Capability Maturity Model (CMM) for Software. Although currently, Asian software developers may not have the prerequisites to meeting international quality standards, nevertheless, they may still have certain advantages in selling their software globally.

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