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TopMany researchers have discussed innovation management and entrepreneurship as part of Information Systems (IS) and Information Technology (IT). Many have described insights into innovation processes in organisations and the role of IT (Carroll & Helfert, 2015, Carey & Helfert, 2015) and many tools have been suggested (Auinger et al., 2014). A large body of research is, in general, concerned with the impact of IT and the successful application of IS to support businesses becoming more innovative (Legris, 2003). Entrepreneurship and innovation are closely linked (Huff, 2013; Blundel, 2011). Recently the concept of Open Innovation has been discussed in many papers (Maccani et al. 2015; Huff, 2013; Chesbrough, 2006; Drucker, 1993). Innovation can be seen as an outcome (product) or a process (activity) or a combination of both. Process innovation has been described as any new way of developing, implementing and maintaining IS in an organisational context (Swanson, 1994). In his seminal work, Drucker focused on two aspects of innovation: the process of innovation i.e. how innovators search for opportunities and transform them into a new practice in the marketplace; and the practice of “entrepreneurship” i.e. how institutional ways and processes embed the practice of innovation into an organisation (Drucker, 1993).
A process can be described as a repeatable set of value-adding activities with a discrete beginning and a discrete ending that produces desired, predetermined, measurable outcomes. This view posits that all work is a process and all products or services are the outcomes of processes. A so-called “resource-based” view of IS/IT innovation has been popular in the literature (Feeny, 1998) and more recently a “capability-oriented” view of IS (Peppard, 2004).