No | Scale Items | Mean | SD | Item–total correlation | Alpha if item deleted | Coeff. Alpha |
| Supply Chain Management Practices | | | | | 0.81 |
1 | Improving the integration of activities across the supply chain. | 4.66 | 0.48 | 0.45 | 0.79 | |
2 | On-time delivery of own purchased materials directly to the firm’s points of use. | 4.62 | 0.49 | -0.02 | 0.82 | |
3 | On-time delivery of own firm’s products directly to the customers’ points of use. | 4.50 | 0.51 | 0.01 | 0.82 | |
4 | Increasing the firm’s Just-In-Time (JIT) capabilities. | 4.50 | 0.51 | 0.26 | 0.80 | |
5 | Searching for new ways to integrate supply chain management activities. | 4.50 | 0.51 | 0.02 | 0.82 | |
6 | Determining customers’ future needs. | 4.34 | 0.48 | 0.35 | 0.80 | |
7 | Contacting the end users of the products to get feedback on performance and customer service. | 4.20 | 0.37 | 0.37 | 0.80 | |
8 | Use of informal information sharing with suppliers and customers. | 3.75 | 0.44 | 0.38 | 0.80 | |
9 | Establishing more frequent contact with members of the supply chain. | 3.75 | 0.44 | 0.38 | 0.797 | |
10 | Communicating own firm’s future strategic needs to the suppliers. | 3.75 | 0.44 | 0.38 | 0.80 | |
11 | Reducing response time across the supply chain. | 3.72 | 0.46 | 0.31 | 0.80 | |
12 | Creating a greater level of trust among the supply chain members. | 3.53 | 0.51 | 0.26 | 0.80 | |
13 | Participating in the marketing efforts of the customers. | 3.38 | 0.49 | -0.09 | 0.82 | |
14 | Communicating customers’ future strategic needs along the entire supply chain. | 3.25 | 0.44 | 0.02 | 0.81 | |
15 | Creating a compatible communication /information system with the suppliers and customers. | 3.20 | 0.37 | 0.47 | 0.80 | |
16 | Use of formal information sharing agreements with suppliers & customers. | 3.20 | 0.37 | 0.47 | 0.80 | |
17 | Aiding the suppliers to increase their JIT capabilities. | 3.10 | 0.30 | 0.15 | 0.81 | |
18 | Finding additional supply chains where the firm can establish a presence. | 2.90 | 0.40 | 0.37 | 0.80 | |
19 | Involving all members of the firm’s supply chain in the product /service/ marketing plans. | 2.75 | 0.44 | 0.53 | 0.79 | |
20 | Participating in the sourcing decisions of the suppliers. | 2.63 | 0.49 | 0.54 | 0.79 | |
21 | Creating supply chain management teams that include members from different companies. | 2.41 | 0.50 | 0.78 | 0.78 | |
22 | Extending the supply chain to include members beyond immediate suppliers and customers. | 2.34 | 0.48 | 0.68 | 0.78 | |
23 | Locating closer to the customers. | 2.34 | 0.48 | 0.68 | 0.78 | |
24 | Use of a third-party supply chain management specialist. | 2.19 | 0.59 | 0.61 | 0.78 | |
25 | Requiring suppliers to locate closer to the firm. | 1.84 | 0.68 | 0.35 | 0.80 | |