A Survey of Factors Affecting Physical Discomfort at a Computer Workstation

A Survey of Factors Affecting Physical Discomfort at a Computer Workstation

Tung Lai Lai (Nanyang Technological University, Singapore), Kyung Kyu Kim (Nanyang Technological University, Singapore), Ang Kah Eng (Nanyang Technological University, Singapore), Neo Aik Keong (Nanyang Technological University, Singapore) and Pang Soh Chui (Nanyang Technological University, Singapore)
Copyright: © 1998 |Pages: 11
DOI: 10.4018/joeuc.1998070102
OnDemand PDF Download:
$30.00
List Price: $37.50

Abstract

As the use of computers in this society accelerates, the need to design an effective human-computer interaction(HCI) becomes more important. However, prior research in HCI has investigated human factors and computer systems in isolation without considering the interrelationships between the two. This study attempts to bridge the two fields of studies by looking into the various factors that affect human performance in an office environment. Referring to Bailey (1982), this study categorizes the research variables into three main categories, i.e., human users, hardware factors, and the contexts in which they interact. It looks into the three factors in turn and analyze how they affect human performance interactively. Specifically vision, hearing, and touch are included as human factors, while visual display unit, keyboard as hardware factors. For environmental factors, physical contexts such as noise, lighting, and work space are considered as well as social contexts. A survey was conducted by sending out the questionnaires to companies from selected industries in Singapore. It was found that certain hardware factors such as positions of keyboard and monitor were associated with physical discomfort. Contextual factors such as lighting layout, sitting position, and colors of office wall were found to influence human performance. Further, an association between the background color and the degree of glare was also found, which influenced human vision. Future research implications are also discussed, applying the findings in this research.

Complete Article List

Search this Journal:
Reset
Open Access Articles: Forthcoming
Volume 30: 4 Issues (2018): 1 Released, 3 Forthcoming
Volume 29: 4 Issues (2017)
Volume 28: 4 Issues (2016)
Volume 27: 4 Issues (2015)
Volume 26: 4 Issues (2014)
Volume 25: 4 Issues (2013)
Volume 24: 4 Issues (2012)
Volume 23: 4 Issues (2011)
Volume 22: 4 Issues (2010)
Volume 21: 4 Issues (2009)
Volume 20: 4 Issues (2008)
Volume 19: 4 Issues (2007)
Volume 18: 4 Issues (2006)
Volume 17: 4 Issues (2005)
Volume 16: 4 Issues (2004)
Volume 15: 4 Issues (2003)
Volume 14: 4 Issues (2002)
Volume 13: 4 Issues (2001)
Volume 12: 4 Issues (2000)
Volume 11: 4 Issues (1999)
Volume 10: 4 Issues (1998)
Volume 9: 4 Issues (1997)
Volume 8: 4 Issues (1996)
Volume 7: 4 Issues (1995)
Volume 6: 4 Issues (1994)
Volume 5: 4 Issues (1993)
Volume 4: 4 Issues (1992)
Volume 3: 4 Issues (1991)
Volume 2: 4 Issues (1990)
Volume 1: 3 Issues (1989)
View Complete Journal Contents Listing