Hershey, Pennsylvania
New York, New YorkBeijing, China
Testing the Technology-to-Performance Chain Model

Testing the Technology-to-Performance Chain Model

D. Sandy Staples (Queen’s University, Canada) and Peter Seddon (The University of Melbourne, Australia)
Copyright: © 2004 |Pages: 20
DOI: 10.4018/joeuc.2004100102
OnDemand:
(Individual Articles)
Available
$37.50
Current Special Offers
No Current Special Offers
TOTAL SAVINGS: $37.50

Abstract

Goodhue and Thompson proposed the technology-to-performance chain (TPC) model in 1995 to help end users and organizations understand and make more effective use of information technology. The TPC model combines insights from research on user attitudes as predictors of utilization and insights from research on task-technology fit as a predictor of performance. In this article, the TPC model was tested in two settings - voluntary use and mandatory use. In both settings, strong support was found for the impact of task-technology fit on performance, as well as on attitudes and beliefs about use. Social norms also had a significant impact on utilization in the mandatory use setting. Beliefs about use only had a significant impact on utilization in the voluntary use setting. Overall, the results found support for the predictive power of the TPC model; however, the results show that the relationships among the constructs in the model will vary depending on if the users have a choice to use the system or not.

Complete Article List

Search this Journal:
Reset
Volume 37: 1 Issue (2025)
Volume 36: 1 Issue (2024)
Volume 35: 3 Issues (2023)
Volume 34: 10 Issues (2022)
Volume 33: 6 Issues (2021)
Volume 32: 4 Issues (2020)
Volume 31: 4 Issues (2019)
Volume 30: 4 Issues (2018)
Volume 29: 4 Issues (2017)
Volume 28: 4 Issues (2016)
Volume 27: 4 Issues (2015)
Volume 26: 4 Issues (2014)
Volume 25: 4 Issues (2013)
Volume 24: 4 Issues (2012)
Volume 23: 4 Issues (2011)
Volume 22: 4 Issues (2010)
Volume 21: 4 Issues (2009)
Volume 20: 4 Issues (2008)
Volume 19: 4 Issues (2007)
Volume 18: 4 Issues (2006)
Volume 17: 4 Issues (2005)
Volume 16: 4 Issues (2004)
Volume 15: 4 Issues (2003)
Volume 14: 4 Issues (2002)
Volume 13: 4 Issues (2001)
Volume 12: 4 Issues (2000)
Volume 11: 4 Issues (1999)
Volume 10: 4 Issues (1998)
Volume 9: 4 Issues (1997)
Volume 8: 4 Issues (1996)
Volume 7: 4 Issues (1995)
Volume 6: 4 Issues (1994)
Volume 5: 4 Issues (1993)
Volume 4: 4 Issues (1992)
Volume 3: 4 Issues (1991)
Volume 2: 4 Issues (1990)
Volume 1: 3 Issues (1989)
View Complete Journal Contents Listing