The Analysis of Two-Way E-Commerce Credit Evaluation Model Based on the C2C Mode

The Analysis of Two-Way E-Commerce Credit Evaluation Model Based on the C2C Mode

Zhezhou Li, Rui Dai, Xuan Feng, Yueming Xiong
Copyright: © 2022 |Pages: 21
DOI: 10.4018/JGIM.305238
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Abstract

As an important mode of e-commerce, C2C has become a trading mechanism favored by consumers. However, for C2C transaction in a virtual environment, there is an issue of congenital transaction asymmetry, leading to increased uncertainties and transaction risks as well as credit speculation, false transactions and other credit problems. These problems not only affect the development of enterprises to a large extent, but also hinder the development of e-commerce ultimately. In order to guarantee the safety of both transaction parties, it is particularly important to establish a sound credit evaluation system for shopping sites. Through the analysis of the shortcomings of the existing C2C e-commerce credit evaluation model, this paper proposes a two-way e-commerce credit evaluation model based on the C2C mode. Firstly, a cross-platform two-way credit rating center with a unified rating standard was constructed; secondly, the credit evaluation indicator was reset and revised; then the credit rating of buyers and sellers was unified by combining fuzzy comprehensive evaluation algorithm and
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According to CNNIC’s survey on online shopping users’ dissatisfaction in 2012, dissatisfaction caused by inconsistent publicity and fake and shoddy products accounted for 49% and 23.3%, respectively, seriously affecting consumers’ confidence in online shopping. Fu and Cristhian (2020) studied credit evaluation in e-commerce. A two-way credit evaluation method was put forward by analyzing the defects of credit evaluation. This method simultaneously evaluated and analyzed both sides of the transaction to ensure the consistency and authority of e-commerce transaction credit evaluations. The framework of the two-way e-commerce credit evaluation model was summarized, its operation mode and implementation method were designed, and the analytic hierarchy process was used for simulation. To ensure the construction of an e-commerce network platform through risk evaluation, Xu et al. (2019) discussed the uncertainty and transaction risks between e-commerce sellers and buyers, and then evaluated the application of artificial intelligence models of the artificial neural network, decision tree, and dynamic Bayesian network in the seller’s credit risk evaluation. The results showed that the model could effectively promote the transaction of e-commerce platforms, so the excellent credit risk evaluation model could improve the e-commerce environment and provide a decision-making reference for buyers and investors. Liu and Li (2020) evaluated the application of blockchain technology in supply chain management in the context of cross-border e-commerce, and formulated corresponding technical processes based on blockchain technology. The model can effectively deal with the problem of key recovery and solve the problems of network attack and credit.

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