The Impact of Human Resource Information System (HRIS) on Organizational Effectiveness: A Case Study of the Textile Industry in Thailand

2. Hris And Organizational Effectiveness

Various authors including management researchers, economists, consultants, professional managers, entrepreneurs, business professionals and researchers, politicians and constituencies are concerned about organizational effectiveness issue (Thibodeaux, 1996). They have defined the meaning of organizational effectiveness in different ways. According to Lee and Choi (2003), organizational effectiveness is one of the approaches to appraise organizational performance. Cummings and Worley (2009) defined organizational effectiveness as an indicator to measure organizational development which is a process in behavioral knowledge and practices that assist organizations to reach the superior performance. In sum, organizational effectiveness is considered a measurement of the desirable organizational performance. Batra (2006) measures impact of IT on organizational effectiveness with organizational flexibility, process, structural and performance variables. In the study, organizational effectiveness is measured by employee satisfaction, customer orientation, and financial and growth performance.