The Perception and Usage of Google Drive Among Higher Education Institution Students in Brunei Darussalam

The Perception and Usage of Google Drive Among Higher Education Institution Students in Brunei Darussalam

Nur Diyana Rossiman, Norzaidah Hidayah Rashid, Wardah Annadiah Ahmad Ramzuna, Mohammad Nabil Almunawar
Copyright: © 2021 |Pages: 20
DOI: 10.4018/IJABIM.20210701.oa14
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Abstract

Recently cloud computing services have been adopted by many people and organizations. Google Drive is one of the cloud computing platforms that has gained popularity among students in higher education institutions. This study examines the perceptions and the current usage of Google Drive among students in higher education institutions in Brunei Darussalam. The study adopted the technology acceptance model (TAM) and two additional factors, namely perceived speed of access (PSA) and perceived security (PS). The primary objectives of this research are to explore the factors affecting the usage of Google Drive by the students in higher education institutions in Brunei, to investigate the perceptions of the students on the use of Google Drive, and to find whether attitude influences the behavioral intention to use Google Drive among the students. The findings of this study connote that the students' perceptions on Google Drive have a significant influence towards their attitude to use Google Drive which in turn influence their behavioral intention to use Google Drive in the future.
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1. Introduction

Cloud-based storage has been widely adopted by many individuals as it provides many advantages over local storage, such as ubiquitous access with multiple devices through the Internet which can be shared with sufficient access control. In general, cloud computing provides users with computing resources that enable them to connect and share these resources conveniently. Besides individuals, cloud computing such as cloud-based storage has been adopted by organizations including educational institutions particularly it was used extensively by undergraduate and postgraduate students (Mary and Rose, 2020). Hence, cloud computing is seen to greatly affect both teaching and the education environment (Ercan, 2010). According to Ashtari & Eydgahi (2017), there is a noticeable growth in the use of cloud-based applications in higher education institutions. In addition, Mary and Rose (2020) have revealed in their research paper the top frequently used cloud data storage and Backup Applications by students are Gmail (58.5%), Google Drive (36.11%) and Google Calendar (25%).

One of the most popular cloud-based storage is Google Drive. Many students nowadays use Google Drive as a tool to enhance their academic experience. In addition, Google also provides many free useful applications that can increase the utilization of Google Drive. Students and educational institutions see this as a great educational technology (Sclater, 2009). However, there is still limited research on how far cloud-based storage such as Google Drive is accepted and used by students in higher education institutions.

A considerable amount of studies and attempts had been made in the past to justify and forecast the acceptance of information system technology among users (Venkatesh & Davis, 2000). Consequently, this has led to the development of several theoretical perspectives translated in the form of theoretical models to rationalize an individual’s behavior on information system technology acceptance. In order to understand the student perception and usage of Google Drive, Technology Acceptance Model (TAM) is adapted as the theoretical foundation in this research.

Additionally, there is a lack of extensive research being done on the perception and usage of Google Drive among students, particularly in higher education institutions. To fill the gap, this paper will look into the current usage of Google Drive among students of higher education institutions in Brunei. The primary objectives of this research are; i.) to explore the factors affecting the usage of Google Drive by the students in higher education institutions of Brunei, ii.) to investigate the perceptions of the students on the use of Google Drive and iii.) to find whether attitude influences the intention of using Google Drive among students.

This research also aims to provide references for future researchers who may intend to further explore the usage of cloud storage such as Google Drive in any area or field that they deem relevant. Therefore, it is hoped that this paper will contribute in the following ways:

  • A beneficial study in aiding the higher education institutions particularly in Brunei Darussalam to be more accepting and understanding of the convenience as well as efficiency of using Google Drive.

  • The infrastructure of cloud storage service should complement the Technology Acceptance Model (TAM) in order to ensure that it is favourable for Google Drive to be convenient for use as it would encourage users to opt for its service.

  • The speed of access and security are useful tools as consideration in assessing the determinants of attitude particularly in the context of Technology Acceptance Model (TAM).

  • Can help better understand the Bruneian higher education students’ preferences in utilizing cloud storage service.

  • Recommendation on the initiatives will also be provided and this can be a future reference.

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