The Role of Expected Reciprocity in Knowledge Sharing

The Role of Expected Reciprocity in Knowledge Sharing

Megan L. Endres, Sanjib Chowdhury
Copyright: © 2013 |Pages: 19
DOI: 10.4018/jkm.2013040101
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Abstract

The authors investigated the effects of expected reciprocity on knowledge sharing, as moderated by team and individual variables. Data (n = 84) was collected in an experimental study from undergraduate business student participants. Effects of expected reciprocity on knowledge sharing depended on the levels of individual competence, positive team attitudes, functional diversity and demographic diversity. Implications include that the effectiveness of reciprocity in knowledge sharing depends on several factors relating to the team and individual. Encouraging reciprocity may have positive effects, but these can be overridden by poor team attitudes, low ability perceptions and team diversity. Future research suggestions are offered.
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Review Of Relevant Literature

Expected reciprocity in sharing organizational knowledge has received moderate attention in knowledge sharing literature (Chen & Hung, 2010; Cho et al., 2007; Di Gangi et al., 2012; Kankanhalli et al., 2005; Lin, H., 2007; Lin, Lee, & Wang, 2009; Wasko & Faraj, 2005; Zhang et al., 2009). Only three studies investigated direct effects of expected reciprocity on knowledge sharing (Chen & Hung, 2010; Lin, H., 2009; Lin et al., 2009; Wasko & Faraj, 2005), while four studied the interaction of expected reciprocity with individual, group and organizational variables to affect knowledge sharing (Cho et al., 2007; Di Gangi et al., 2012; Kankanhalli et al., 2005; Kang et al., 2010; Zhang et al., 2009). Despite the theoretical proposition that receiving reciprocal knowledge should motivate knowledge sharing, these studies reveal mixed findings.

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