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A Theoretical Explanation of the Evolving Role of Users in Shaping Corporate Information Systems

Mohammed H.A. Tafti

Source Title: Journal of Organizational and End User Computing (JOEUC) 4(4)

DOI: 10.4018/joeuc.1992100102

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Abstract

The role of users in various aspects of the corporate information systems (IS) activities has substantially changed during the short history of computer-based IS. The importance of the user role is evidenced by the mounting literature on user involvement in IS development, user satisfaction, and end-user computing. The purpose of this paper is to highlight the satisfaction literature from two disciplines, management theories and information technology, in order to provide a theoretical explanation of the changing role of users.

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A Theoretical Explanation of the Evolving Role of Users in Shaping Corporate Information Systems

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