Towards Citizen-Centered Local e-Government - The Case of the City of Tampere

Towards Citizen-Centered Local e-Government - The Case of the City of Tampere

Ari-Veikko Anttiroiko (University of Tampere, Finland)
Copyright: © 2004 |Pages: 17
DOI: 10.4018/978-1-59140-259-6.ch021

Abstract

This case study describes how e-government activities began and developed in the City of Tampere, a middle-sized local authority. The emphasis is on how the city government applied a citizen-centered approach, visible in the provision of access to the Internet for all, and in facilitating the communication and interaction processes between the city and citizens.

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