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TopElectronic Banking Drivers
Automated Teller Machines (ATMs): An automated teller machine (ATM) is a computerized telecommunication device, which provides the customers of a financial institution, with access to financial transactions in a public space, without the need for a human clerk or bank teller.
Telephonic Banking. A service provided by the bank to their customers to generate transactions over a telephonic line. Normally, customers registered telephone or cell numbers are authorized to perform the transactions. Usually, customer is assigned a Telephonic Personal Identification Number (T-Pin). After entering that PIN he is verified and authorized to perform a transaction (Fasan, n.d.).
Internet Banking. Today, bank customers could use internet, such as web sites of the banks like a virtual branch, and you could perform most of the activities, that a customer perform inside the bank premises. Now a customer transfer his funds to others, issue demand drafts, pay their credit card and utility bills, purchase mobile prepay cards and even shop directly from his account using bank websites.
Technology has restyled the services of the banking industry and most of the products of the banking industry are offered via internet (Ndubisi et al., 2003).