Usage of and Support for Information Centers: An Exploratory Survey

Usage of and Support for Information Centers: An Exploratory Survey

Efraim Turban, Joseph Walls
Copyright: © 1990 |Pages: 16
DOI: 10.4018/irmj.1990040101
OnDemand:
(Individual Articles)
Available
$37.50
Current Special Offers
No Current Special Offers
TOTAL SAVINGS: $37.50

Abstract

Much has been written in both academic and practitioner literature concerning the role, structure, operation and direction of the Information Center (IC). The purpose of our study was to conduct an exploratory survey of ICs. On-site interviews, in 20 organizations, were conducted to determine the current status of the IC as well as its future direction. A semistructured questionnaire containing one hundred fourteen questions was used. Four areas were researched: the nature of the user community, the initial and current attitudes regarding the formation of ICs, the organizational impacts of the ICs, and issues of major concern for ICs. The most important finding of this survey is that the use of the IC increases as the ICs become older and this usage is not declining as user sophistication increases. The paper ends with a brief comparison of our findings with other empirical studies and an outline for future research.

Complete Article List

Search this Journal:
Reset
Volume 37: 1 Issue (2024)
Volume 36: 1 Issue (2023)
Volume 35: 4 Issues (2022): 3 Released, 1 Forthcoming
Volume 34: 4 Issues (2021)
Volume 33: 4 Issues (2020)
Volume 32: 4 Issues (2019)
Volume 31: 4 Issues (2018)
Volume 30: 4 Issues (2017)
Volume 29: 4 Issues (2016)
Volume 28: 4 Issues (2015)
Volume 27: 4 Issues (2014)
Volume 26: 4 Issues (2013)
Volume 25: 4 Issues (2012)
Volume 24: 4 Issues (2011)
Volume 23: 4 Issues (2010)
Volume 22: 4 Issues (2009)
Volume 21: 4 Issues (2008)
Volume 20: 4 Issues (2007)
Volume 19: 4 Issues (2006)
Volume 18: 4 Issues (2005)
Volume 17: 4 Issues (2004)
Volume 16: 4 Issues (2003)
Volume 15: 4 Issues (2002)
Volume 14: 4 Issues (2001)
Volume 13: 4 Issues (2000)
Volume 12: 4 Issues (1999)
Volume 11: 4 Issues (1998)
Volume 10: 4 Issues (1997)
Volume 9: 4 Issues (1996)
Volume 8: 4 Issues (1995)
Volume 7: 4 Issues (1994)
Volume 6: 4 Issues (1993)
Volume 5: 4 Issues (1992)
Volume 4: 4 Issues (1991)
Volume 3: 4 Issues (1990)
Volume 2: 4 Issues (1989)
Volume 1: 1 Issue (1988)
View Complete Journal Contents Listing