The Use of an Alternative Source of Expertise for the Development of Microcomputer Expert Systems

The Use of an Alternative Source of Expertise for the Development of Microcomputer Expert Systems

Gary Grudnitski, Robert L. Black
Copyright: © 1990 |Pages: 13
DOI: 10.4018/joeuc.1990010101
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Abstract

To date, most expert systems have been created by knowledge engineers working with several experts in knowledge acquisition sessions designed to elicit these experts’ knowledge and relevant decision processes. In contrast to this typical expert systems methodology, this paper describes how we developed a microcomputer-based expert system using an alternative source of expertise termed “canned expertise” to solve constructive stock ownership problems. The resulting microcomputer expert system, TaXpert, offers solutions to tax professionals who must answer constructive stock ownership questions under the rules of 60 sections of the Internal Revenue Code. Based on our experience with TaXpert, we believe that for a significant number of expert systems development projects, canned expertise can effectively replace (or supplement) actual experts for knowledge acquisition and system validation activities.

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