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Workflow-Supported Invoice Management: The Case of a System Implementation

Karl R. Lang

Source Title: Journal of Cases on Information Technology (JCIT) 6(1)

DOI: 10.4018/978-1-59140-259-6.ch028

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Abstract

The case study describes the implementation of a workflow management application at large media company. It shows how an organization created business value through information technology and process automation. Benefits of the system in terms of operational efficiency and organizational performance are discussed. Limitations are also identified.

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Workflow-Supported Invoice Management: The Case of a System Implementation

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