Active Citizen Participation in E-Government: A Global Perspective
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Active Citizen Participation in E-Government: A Global Perspective

Aroon Manoharan (Kent State University, USA) and Marc Holzer (Rutgers - The State University of New Jersey, USA)
Indexed In: SCOPUS View 1 More Indices
Release Date: February, 2012|Copyright: © 2012 |Pages: 649
DOI: 10.4018/978-1-4666-0116-1
ISBN13: 9781466601161|ISBN10: 1466601167|EISBN13: 9781466601178
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Description & Coverage
Description:

As governments across the world increasingly adopt information and communication technology to improve their efficiency and effectiveness, they are gradually providing opportunities for citizen participation and engagement online. The use of Internet technologies raises the possibility for large-scale e-democracy and enhances the degree and quality of public participation in government.

Active Citizen Participation in E-Government: A Global Perspective focuses on the issues and challenges involving adoption and implementation of online civic engagement initiatives globally and will serve as a valuable guide to governments in their efforts to enable active citizen participation. This book details the efforts of governments and public agencies in providing proper channels for engaging their citizens and presents a wide range of research on approaches undertaken by governments across the world in facilitating active citizen participation online.

Coverage:

The many academic areas covered in this publication include, but are not limited to:

  • E-Governance and Citizen Participation
  • E-Governance and Citizen Satisfaction
  • E-Governance and Citizen Trust
  • E-Governance and Democracy
  • E-Governance and Digital Divide
  • E-Governance and Performance Reporting
  • Introduction to E-Governance
  • Performance Measurement of E-Governance
  • Privacy Issues in E-Governance
  • Transparency and Accountability Issues under E-Governance
Reviews and Testimonials

This book presents a wide range of research on approaches undertaken by governments across the world in facilitating active citizen participation online. The chapters also highlight the unique determinants and challenges surrounding its implementation in different global regions. Focusing on the issues and challenges involving adoption and implementation of online civic engagement initiatives globally, the book should serve as a valuable guide to governments in their efforts to enable active citizen participation.

– Aroon Manoharan (Kent State University, USA)Marc Holzer (Rutgers - The State University of New Jersey, USA)

In sum, the book offers a useful collection of cases and perspectives on citizen e-participation in e-government, broadly conceived, taken from different parts of the world, which is undoubtedly its main strength. Among other aspects, readers will find in these essays ample evidence on best practices in e-government, for instance on how to use performance information to promote government accountability, how ICT can be used by municipalities to increase transparency, or on how to measure citizen satisfaction with information in public sector websites.[...] All these challenging issues make it a useful book for all those working in the broad field of e-government and interested to learn more about innovative experiences that might act somehow as references for their own e-planning projects.

– Carlos Nunes Silva, International Journal of E-Planning Research (IJEPR)

The emphasis of this title is on empirical research, describing practical methods of improving interaction, and identifying problems with the technology, the projects, and the attitudes of the target citizenry.

– David Mason, Victoria University of Wellington, Online Information Review, Vol. 37, No. 1
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Editor/Author Biographies
Aroon Manoharan is an Assistant Professor of Public Administration at the Department of Political Science, Kent State University, USA. His research focuses on e-governance, performance measurement and reporting, organization management, and comparative administration. He received his Ph.D. from the School of Public Affairs and Administration, Rutgers University-Newark and MPA from Kansas State University. As Associate Director of the E-Governance Institute at Rutgers-Newark, he directed major initiatives including the Digital Governance in Municipalities Worldwide Survey 2007, which evaluated the e-governance performance at the municipal level globally. He also directed the U.S. States and Municipalities E-Governance Survey in 2008.
Marc Holzer, Dean of the Rutgers School of Public Affairs and Administration, is a leading expert in performance measurement, public management, and e-governance. He is the founder and director of the National Center for Public Performance, a research and public service organization devoted to improving performance in the public sector. He also developed the E-Governance Institute, created to explore the on-going impact of the Internet and other information technologies on the productivity and performance of the public sector, and how e-government fosters new and deeper citizen involvement within the governing process. His recent publications include Performance Measurement; Citizen-Driven Government Performance; the Public Productivity Handbook; Restoring Trust in Government: The Potential of Digital Citizen Participation, and Building Good Governance: Reforms in Seoul. He has published well over one hundred books, monographs, chapters, and articles. He is a Fellow of the National Academy of Public Administration and of the World Academy of Productivity Science.
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Editorial Review Board
  • Dr. Ari-Veikko Anttiroiko, University of Tampere, Finland  
  • Dr. Daniel Bromberg, Western Carolina University, USA
  • Professor Donald J. Calista, Marist College, School of Management, USA
  • Dr. Tony J. Carrizales, Marist College, School of Management, USA
  • Dr. Yu-Che Chen, Northern Illinois University, USA
  • Dr. Amit Das, Qatar University, Doha, Qatar 
  • Mr. Bwalya Kelvin Joseph, University of Botswana, Botswana
  • Dr. Chan-Gon Kim, Seoul Metropolitan Government, Seoul, South Korea
  • Prof. Dr. Patrick Kim Cheng Low, University of South Australia/Universiti Brunei Darussalam
  • Dr. Seung-Yong Rho, Seoul Women's University, South Korea
  • Dr. Alan R. Shark, D.P.A., CAE, Public Technology Institute, Rutgers University School of Public Affairs & Administration, USA
  • Dr. Genie Stowers, San Francisco State University, USA
  • Dr. Hua Xu, Auburn University – Montgomery, USA
  • Dr. Kaifeng Yang, Florida State University, USA
  • Dr. Wenxuan Yu, Nanyang Technological University Singapore, Singapore 
  • Dr. Younhee Kim, East Carolina University, USA