E-Banking and Emerging Multidisciplinary Processes: Social, Economical and Organizational Models

E-Banking and Emerging Multidisciplinary Processes: Social, Economical and Organizational Models

Mohammad Ali Sarlak (Payame Noor University, Iran) and Asghar Abolhasani Hastiani (Payame Noor University, Iran)
Release Date: August, 2010|Copyright: © 2011 |Pages: 227
DOI: 10.4018/978-1-61520-635-3
ISBN13: 9781615206353|ISBN10: 1615206353|EISBN13: 9781615206360
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Description & Coverage
Description:

The innovative utilization of the Internet and other information and communication technologies in the banking sector has created somewhat of an e-banking phenomenon.

E-Banking and Emerging Multidisciplinary Processes: Social, Economical and Organizational Models advances the knowledge and practice of all facets of electronic banking. This cutting edge publication emphasizes emerging e-banking theories, technologies, strategies, and challenges to stimulate and disseminate information to research, business, and banking communities. It develops a comprehensive framework for e-banking through a multidisciplinary approach, while taking into account the implications it has on traditional banks, businesses, and economies.

Coverage:

The many academic areas covered in this publication include, but are not limited to:

  • Business Model of Internet Banks
  • Customer Service Improvement in Developing Economy
  • E-payment Protocol
  • Global E-banking
  • Improving E-society through E-banking
  • KM Strategic Alignment in the Banking Sector
  • Modern Banking Technology
  • RFID Technology in the Banking Sector
  • Verification and Analysis of Factors in Implementation of E-banking
  • Volatile Business Environment
Reviews and Testimonials

The main objective of this book is to provide an opportunity to researchers and practitioners to advance the knowledge and practice of all facets of electronic banking. Emerging e-banking theories, technologies, strategies, and challenges are emphasized to stimulate and disseminate cutting-edge information into research, business, and banking communities in a timely fashion. The secondary objective of this publication is to develop a comprehensive framework of e-banking by taking a multidisciplinary approach to understanding its implications on traditional banks, businesses and economies.

– Mohammad Ali Sarlak, Payame Noor University, Iran & Asghar Abolhasani Hastiani, Payame Noor University, Iran
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Editor Biographies
Mohammad Ali Sarlak is an associate professor of public administration at the Payam Noor University (PNU). He is currently serving as the president at the doctoral education and research center in same university. PNU is a distance education university and mega university in Iran with more than 900,000 students. He holds a PhD in OB management and an MBA and a bachelor degree in business administration from the University of Tehran .In addition to his research in e- entrepreneurship, students trust in virtual universities, e-business, e-commerce, and e-government, he has published several articles and presented several papers on the IT applications in organizations. He has won numerous research, teaching, and administrative awards. Sarlak has written several text books related to IT applications in organizations for master’s students. In addition to serving as the editor-in-chief of the International Journal of E-Entrepreneurship and Innovation, he is a member of editorial review board of the Journal of Electronic Commerce in Organizations and the Journal of Information Technology Research.
Editorial Review Board
  • Ali Akbar Ahmadi, Payam Noor University, Iran
  • Hossien Safar Zadeh, Islamic Azad University, Iran
  • Ali Akbar, Farhangi, Tehran University, Iran
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Preface

There is a general consensus that the innovative utilization of Internet and other information and communication technologies in the banking sector has resulted in emergence of e-banking phenomenon. E-banking has been known as the most important field in the e-society. So the formation of economical and social processes in e-society such as e- commerce, e-business, e-government, e-services, e-collaboration and so on, depends on getting access to certain bases of e-banking. From theoretical perspective, e-banking is not a single, stand-alone discipline, but a confluence of several disparate fields such as finance, information technology, communication technology, computer science and marketing science. According to recent evolutions in E-banking world, it's time for all researchers and practitioners to provide both a theoretical and practical approaches to e-banking phenomenon. So a scholarly publication in this field is of a great importance and it will expand the field of research.

The main objective of this book is to provide an opportunity to researchers and practitioners to advance the knowledge and practice of all facets of electronic banking. Emerging e-banking theories, technologies, strategies, and challenges are emphasized to stimulate and disseminate cutting-edge information into research, business, and banking communities in a timely fashion. The secondary objective of this publication is to develop a comprehensive framework of e-banking by taking a multidisciplinary approach to understanding its implications on traditional banks, businesses and economies.

Organization of the book


The book contains ten chapters written by professional researchers coming from the field of academic and industry. The chapters have been organized into four interrelated sections.

Section I: The e-banking evolution.

The chapters in this section make an overview of the e-banking evolution.

Chapter I. The chapter titled” Global E-banking Trends: Evolution, Challenges and Opportunities” authored by Adapa attempts to provide a comprehensive explanation of what e-banking is, the evolution of e-banking, existing trends of e-banking in developed, developing and newly industrialized nations, future directions for further possible research and concluding remarks. The content provided in this chapter would be useful for existing and potential banks to better understand the global e-banking trends and thus aid in the effective formulation of channel management strategies and reap the benefits out of it.

Chapter II. The chapter titled” Improving e-society through e-banking” authored by Shanmugam and Supramaniam. According to the authors, nowadays, e-banking have gained increasing popularity in delivering online services for e-society. However, prior to the implementation of e-banking, several factors and best practices must be identified to ensure a more efficient execution of e-banking services towards the development of e-society. E-banking factors are found to have a significant effect on the success of e-society. This chapter has focused on factors which could determine the development of e-society through e-banking.

Section II: The e-banking strategies.

Chapters introduce strategies appropriate to increasing the effectiveness of the operation of e-banking.

Chapter III: The chapter titled” Electronic Banking as a Strategy for Customer Service Improvement in The Developing Economy” authored by Mobarek and attempts to present a brief review of E-banking services as a strategic tool especially in the developing economies.

Chapter IV: The chapter titled” Factors Influencing KM Strategic Alignment in The Banking Sector: The Case of Persian Gulf Countries” authored by Al-Ammary  and tries to  investigate the effect of some factors on KM Strategic Alignment between KM and business strategy in the banking sector at Persian Gulf Countries.  

Chapter V: The chapter titled” Internet Banking Strategy in a Highly Volatile Business Environment: The Nigerian Case” authored by Ezeoha. This chapter summarizes the structural and regulatory challenges in the Nigerian banking system. It represents and relates the country’s socioeconomic conditions with its Internet business reputation; and lays down past regulatory and global efforts to control the menace of the Nigerian version of Internet frauds.

Section III: The e-banking models.

Two chapters in this section deal with conceptual models of Internet Banking.

Chapter VI: The chapter titled” Business Model of Internet Banks” authored by Sahut and attempts to study the “e-Business Model” of Internet-primary banks and to determine if it can perform better than the “Business Model” of a traditional bank.

Chapter VII: The chapter titled” Toward a Conceptual Framework for Recognition and Analysis of Effective Factors in Successful Implementation of Electronic Banking” authored by Hosseini and Ghorbani. This chapter examines the factors that can speed up the successful implementation of electronic banking innovations in the Iran’s country.

Section IV: The e-banking technologies.

The Modern Banking Technologies and Anonymous and Non-Repudiation E-Payment Protocols are introduced in this section.

Chapter VIII: The chapter titled” Introduction to Modern Banking Technology and Management” authored by Ravi .This chapter introduces Banking Technology as a confluence of several disparate disciplines such as Finance (including risk management), Information technology, Computer Science, Communication technology and marketing science.

Chapter IX: The chapter titled” Application of RFID Technology in Banking Sector” authored by Ghorbani , Forozandeh and Aliahmadi attempts to study the Applications of RFID Technology in Banking Sector.

Chapter X: The chapter titled” Anonymous and Non-Repudiation E-Payment Protocol” authored by Aboud. In this chapter the author suggest an efficient protocol for e-payment scheme that offers a good level of security with appreciate to its efficiency. The proposed protocol prevents the blind office and the bank from impersonate an entity, so that the entity could not repudiate it when the entity misused a coin.

The editors hope that book will be a useful summary of current studies on the e-banking evolution, strategies, models and technologies.