Challenges of Accelerated Digital Transformation in Business Environments
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Challenges of Accelerated Digital Transformation in Business Environments

José Henrique Pereira São Mamede (Universidade Aberta, Portugal) and Vitor Manuel Duarte Santos (Universidade Nova de Lisboa, Portugal)
Pages: 300
ISBN13: 9781799870586|ISBN10: 1799870588|EISBN13: 9781799870609|DOI: 10.4018/978-1-7998-7058-6


The world is constantly changing and due to the true digital revolution and transformation this change has occurred in organizations in an unpredictable way. Despite much that has been investigated, discussed, and applied, the digital transformation of organizations has followed a relatively slow pace. With the pandemic generated by COVID-19, this digital transformation has undergone a sudden and unexpected acceleration, which led organizations to react and do in a few weeks what they had not been able to accomplish in the previous year. The challenges were faced, the problems were overcome, and suddenly the operating environment of organizations changed through accelerated digital transformation. The objective of this work is to make known the challenges, problems, facts, and solutions that were found and implemented, enabling this fast transition and transformation.

It is important for everyone to have access to the practices, challenges, and solutions that each entity, public and private, faced in its accelerated digital transformation. With this knowledge, organizations are better prepared to adopt best practices, more quickly and more efficiently. From these practices, we can propose reference models for the future, systematizing in a more appropriate way an accelerated digital transformation of organizations. The contexts of interest for this work are all organizations, public and private, looking for ways to maintain their operationality in times of pandemic, making them more resilient for the future. In addition, all researchers in the area of digital transformation will find this research beneficial by exposing the different practices adopted by public and private organizations, allowing for its systematization and referencing.

Table of Contents and List of Contributors

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