Challenges and Opportunities for Transportation Services in the Post-COVID-19 Era

Challenges and Opportunities for Transportation Services in the Post-COVID-19 Era

Release Date: May, 2022|Copyright: © 2022 |Pages: 268
DOI: 10.4018/978-1-7998-8840-6
ISBN13: 9781799888406|ISBN10: 1799888401|EISBN13: 9781799888420
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Description & Coverage
Description:

During the pandemic, transportation industries have heavily suffered from the overall lack of passengers. A substantial share of employees have has been laid-off, and others have turned to different industries. As mass vaccinations begin worldwide, movement restrictions will continue to evolve and disappear in the months to come, and new opportunities and challenges for transportation industries must be considered in a post-pandemic world.

Challenges and Opportunities for Transportation Services in the Post-COVID-19 Era explores the challenges and the new directions to match travelers’ needs in a post-COVID-19 world and illustrates several methodological applications in transportation to inspire scholars, researchers, and developers to further their efforts in boosting the design and use of sustainable mobility. Covering a range of topics such as green resilience and sustainability, it is ideal for transportation service managers, government officials, developers, engineers, decision- makers, analysts, academicians, researchers, instructors, and students.

Coverage:

The many academic areas covered in this publication include, but are not limited to:

  • Airlines
  • Customer Complaints
  • Green Resilience
  • Quality and Satisfaction
  • Supply Chains
  • Sustainability
  • Tourism Research
  • Transportation Innovation
  • Transportation Modes
  • Urban Deliveries
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Editor/Author Biographies

Giuseppe Catenazzo is the Head of Research & Adjunct Lecturer at AUS American Institute of Applied Sciences in Switzerland and an Affiliate Professor in Marketing at ICN Business School, a French Grande École. He also teaches Market Research & Consumer Behaviour, Economics & Management, Operations Management and Statistics at several institutions in Switzerland. Giuseppe is an Italian and Swiss citizen. He studied in France, Italy, Switzerland, and the United Kingdom and speaks several languages. Dr. Catenazzo is also an editor of international research books; his research on quality perceptions, service recovery, and complaining behavior has been published in Production Planning and Control, International Journal of Quality and Reliability Management, and the Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior.

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