AI-Driven Innovations in Last-Mile Delivery

AI-Driven Innovations in Last-Mile Delivery

Omar Ali (Abdullah Al Salem University, Kuwait)
Release Date: October, 2025|Copyright: © 2026 |Pages: 308
DOI: 10.4018/979-8-3373-2833-1
ISBN13: 9798337328331|ISBN13 Softcover: 9798337328348|EISBN13: 9798337328355
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Description & Coverage
Description:

AI-driven innovations are revolutionizing last-minute delivery, the critical final step in the supply chain that connects businesses to customers. By using machine learning, route optimization algorithms, and real-time data analytics, AI is enhancing delivery speed. By reducing operational costs and improving customer satisfaction, these technologies not only address long-standing logistical challenges but also enable more sustainability. As consumer expectations for faster and more transparent service continue to rise, AI stands at the forefront of transforming last-mile logistics into a smarter and adaptive system.

AI-Driven Innovations in Last-Mile Delivery explores the power of AI that has transformed digital supply chains. This book stimulates innovation, encourages cross-disciplinary collaboration, and inspires future studies in this evolving domain. Covering topics such as AI, supply chain delivery, and management, this book is an excellent resource for academicians, researchers, and industry practitioners.

Coverage:

The many academic areas covered in this publication include, but are not limited to:

  • Artificial Intelligence (AI)
  • Autonomous Delivery
  • Blockchain Technologies
  • Chatbots
  • Customer Satisfaction
  • Data Integrity
  • Drones
  • Inventory Management
  • Last-Mile Delivery
  • Machine Learning Models
  • Predictive Analytics
  • Route Optimization
  • Smart Technologies
  • Vehicle Development
  • Virtual Reality (VR)
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Editor/Author Biographies
Dr. Omar Ali is an Associate Professor in Management Information Systems (MIS) at Abdullah Al Salem University (AASU), Kuwait. He is also acting head of Digital Marketing, Entrepreneurship and Innovation Department. In addition, he is the assistant of Vice President for Development and Intuitional Excellence at AASU. He received his PhD in MIS from the University of Southern Queensland (USQ), Australia. Also, he holds two master’s degrees, the first one in Information and Communication Technology, and the second one in Information Systems and Technology by research, both from the University of Wollongong, Australia. His research interests include RFID; cloud computing; blockchain; artificial intelligence; security; and system analysis and design. He is the reviewer of many leading journals such as International Journal of Information Management, Government Information Quarterly, Information Systems Management, Technological Forecasting and Social Change, and Behavior and Information Technology. Also, he has published in top international leading journals such as International Journal of Information Management, Technological Forecasting and Social Change, Journal of Innovation and Knowledge, Government Information Quarterly, Information Technology and People, and Behavior and Information Technology.
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