Electronic Commerce in Small to Medium-Sized Enterprises: Frameworks, Issues and Implications

Electronic Commerce in Small to Medium-Sized Enterprises: Frameworks, Issues and Implications

Nabeel Al-Qirim (United Arab Emirates University, UAE)
Release Date: July, 2003|Copyright: © 2004 |Pages: 388|DOI: 10.4018/978-1-59140-146-9
ISBN13: 9781591401469|ISBN10: 1591401461|EISBN13: 9781591401476|ISBN13 Softcover: 9781591402633


Electronic Commerce in Small to Medium-Sized Enterprises: Frameworks, Issues and Implications addresses eCommerce issues in small to medium-sized enterprises (SMEs) in a global setting. The book aims at addressing issues that are of importance to researchers, to students, and to professionals interested in the eCommerce field in SMEs and hence, interested in addressing issues pertaining to theory and to practice.

Reviews and Testimonials

Professors who offer a postgraduate research course with a focus on e.commerce and SMEs should consider using this book. Like the Burgess book "Managing Information Technology in Small Business" (Stephen Burgess, IDEA, 2002) this is another must read for someone new to IS research in SMEs. The two books complement each other as this book focuses on e.commerce, while the Burgess book covered a broader range of research topics, although about half of it was devoted to e.commerce.

– Paul Cragg, University of Canterbury, New Zealand

This book provides important information about various issues faced by SMEs in adopting electronic commerce. It covers a comprehensive range of topics and serves as a useful resource for researchers and practitioners interested in the challenges faced by SMEs in leveraging electronic commerce for business efficiency and competitiveness. It is a must read for those interested in SMEs and electronic commerce. It also helps to synthesize current research on electronic commerce and SMEs with contributions from many countries around the world.

– Thompson Teo, National University of Singapore

In the aftermath of the hype surrounding Electronic Commerce in previous years, it is encouraging to see worldly, yet theoretically robust, works addressing the present and future of Electronic Commerce in an objective manner. The book addresses an area of eCommerce application that has been largely overlooked and under-researched in previous literature: how can small and medium enterprises exploit eCommerce capabilities to reap benefits comparable to those enjoyed by successful eCommerce implementations in large organizations. The book will be extremely useful to managers seeking to understand critical success factors, as well as barriers to adoption, of eCommerce by SMEs, and to researchers investigating the future of eCommerce in the small sector economy.

– Dr. George M. Giaglis, Athens University of Economics and Business, Greece

Dr. Al-Qirim has categorized 20 chapters into 9 interesting sections which covered different important electronic commerce topics in SMEs in different countries in the world: electronic commerce research issues, social & cultural impacts, critical success factors, developing countries, supply chain, opportunities & threats and ASPs. I found the issues and the themes raised in this book extremely useful to students, researchers and professionals interested in this important area of research. I commend Dr. Al-Qirim for this contribution to the IS field.

– Dr. Majid Al Mashari. Editor of Business Process Management Journal

This book will be essential reading for anybody interested in SMEs and e-commerce. The large variety of research topics, geographical settings and research methodology makes it a MUST.

– Ada Scupola, Roskilde University

Al-Qirim has brought together a rich collection of research that I think adds a great deal to our body of knowledge about this sector. For a long time the needs of SMEs in this area have been misrepresented but this book helps to set the record straight, while suggesting opportunities for improvement. This book will challenge your understanding of the role and value of e-commerce for small and medium-sized businesses as it generates as many new questions as answers. I recommend this book as essential reading for anyone who really wants to learn how to help SMEs innovate with e-commerce, but without the hype!

– James Dellow-IT Consultant-Australia

This is a remarkably international text in an age dominated by Western views of eCommerce, presenting an astonishing array of national and cultural perspectives on eCommerce in SMEs. It provides an excellent introduction to the topic for students and researchers alike. It should also be of significant value to eCommerce practitioners who seek to learn more about eCommerce opportunities.

– Robert Davison, City University of Hong Kong

This book provides a valuable insight into central issues concerning the transformation of companies in the SME sector for the networked economy. It will be a great resource to both Information Systems researchers and practitioners working with SMEs.

– Dag H. Olsen, Agder University College, Norway

SMEs make up the lion's share of businesses in most economies. However, there has typically been a lack of research into e-commerce impacts, much tending to favor corporations or start-ups. It is therefore good to see a book dedicated to this topic.

– Stuart J Barnes, School of Information Management, Victoria University

Table of Contents and List of Contributors

Search this Book:

Author(s)/Editor(s) Biography

Dr. Nabeel A. Al-Qirim joined academia in 1999 in New Zealand after working for 12 years in the IT industry with companies such as IBM, COMPAQ, Group Bull/Honeywell, Siemens Nixdorf, and Data General as a technical-solutions consultant and project manager. He holds a bachelor’s degree in electrical engineering, an MBA, a PostGradDip-IS (Honors with distinction), Cert. in Education, and a Ph.D. in information systems. In addition to teaching, he was promoted to roles including researcher and module coordinator for e-business at the Auckland University of Technology, New Zealand. In 2004, he joined the College of IT, United Arab Emirates University. He has published more than 50 articles in refereed international outlets including journals, books, conference papers, and book chapters. His research has covered different interdisciplinary areas such as IT and e-commerce strategy in businesses and in SMEs, e-government, health information systems and telemedicine, mobile commerce, outsourcing, supply chain management, and e-commerce in developing countries and in NGOs. Dr. Al-Qirim is active within the university’s inner and outer community: conferences (AMCIS, BLED, IIT, IRMA, MoMM), associations (AIS, IRMA, IFIP, SBIRIT) and on the editorial board of several journals (IJKM, EM, IJCEC, JECO, BPMJ, JCIT, DII, IRMJ). He is the co-chair of the IIT’05 conference. He also chaired several tracks and sessions in international conferences and organized workshops and panels. For more details refer to: http://faculty.uaeu.ac.ae/nalqirim.