Emotion-Based Approaches to Personnel Management: Emerging Research and Opportunities

Emotion-Based Approaches to Personnel Management: Emerging Research and Opportunities

Sara Fazzin (Niccolò Cusano Italian University in London, UK)
Projected Release Date: February, 2019|Copyright: © 2019 |Pages: 180
ISBN13: 9781522583981|ISBN10: 152258398X|EISBN13: 9781522583998|DOI: 10.4018/978-1-5225-8398-1

Description

Organizations have traditionally focused on competitive advantage strategies to improve their companies. However, new research points to the evaluation of employees’ thoughts and emotions in the workplace in order to help shape organizational culture in a way that could react, adapt, and evolve to external changes with speed and efficiency.

Emotion-Based Approaches to Personnel Management: Emerging Research and Opportunities provides conceptual frameworks, analysis, and discussion of the issues concerning organizational behavior through the lens of organizational culture and emotions. The content within this publication examines diversity, consumer behavior, and emotional intelligence and is designed for managers, human resources officers, business professionals, academicians, students, and researchers.

Topics Covered

The many academic areas covered in this publication include, but are not limited to:

  • Artificial Intelligence
  • Change Management
  • Consumer Behavior
  • Decision Making
  • Diversity
  • Emotional Intelligence
  • Job Satisfaction
  • Leadership Skills
  • Marketing Techniques
  • Organizational Behavior
  • Organizational Culture

Table of Contents and List of Contributors

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