E-Government Success around the World: Cases, Empirical Studies, and Practical Recommendations

E-Government Success around the World: Cases, Empirical Studies, and Practical Recommendations

J. Ramon Gil-Garcia (Centro de Investigación y Docencia Económicas (CIDE), Mexico)
Indexed In: SCOPUS
Release Date: June, 2013|Copyright: © 2013 |Pages: 467
ISBN13: 9781466641730|ISBN10: 1466641738|EISBN13: 9781466641747|DOI: 10.4018/978-1-4666-4173-0


While some e-government projects fail to deliver the expected benefits due to numerous technical, organizational, institutional, and contextual factors, information technology continues to be utilized by international governments to achieve countless benefits.

E-Government Success around the World: Cases, Empirical Studies, and Practical Recommendations presents the latest findings in the area of e-government success. Written for academics and professionals, this book aims to improve the understanding of e-government success factors and cultural contexts in the field of governmental information technologies in various disciplines such as political science, public administration, information and communication sciences, and sociology.

Topics Covered

The many academic areas covered in this publication include, but are not limited to:

  • Best Practices in Developing Countries
  • Citizen participation
  • E-Government Success in Public Libraries
  • Government Services
  • Internet-Based Systems
  • Public Administration
  • Public-Private Partnerships

Reviews and Testimonials

For professionals, public managers, scholars, and researchers working in government information technologies, Gil-Garcia (public administration, Centro de Investigación y Docencia Económicas (CIDE), Mexico) compiles 17 case studies of successes in e-government in the Americas, Asia, Australia, and Europe, contributed by information systems, public administration, public policy, communication and media studies, political science, and other specialists from those regions. They examine topics like outlying regions and inequality, service enhancement through public-private partnerships, information technology services for migrants, Medicare and Medicaid, programs to alleviate poverty, measures of trust in government, e-government readiness and success factors, mobile governance, city council websites, employees' experiences with Internet-based systems at research universities, citizen participation, infrastructure, social media, evaluation, and e-participation.

– Annotation ©2013 Book News Inc. Portland, OR

As the title reads, the creators of this work have generally tried to depict the bright side of e-government initiatives around the world, which in turn can contribute to the better development and management of such endeavors. By shedding some light on the factors influencing the optimal implementation of e-government, texts such as this can be considered as a road map to better utilizing extensive investments made worldwide in e-government. They also provide researchers with conceptual, empirical, quantitative, and qualitative issues as well as methodologies. In summary, the present volume, with significant insight from different dimensions of e-government, shows digital communication and information flow at top-down and bottom-up levels of civil societies from the e-government perspective. It is a valuable reference for various audiences including policy makers, professionals, professors, students, public managers, and researchers in the fields of Computer, Communication, Political Sciences, International Relations, and Information Science. This collected work is an important addition to literature.

– Alireza Isfandyari-Moghaddam, Government Information Quarterly

Table of Contents and List of Contributors

Search this Book:

Author(s)/Editor(s) Biography

J. Ramon Gil-Garcia is an Associate Professor in the Department of Public Administration and the Director of the Data Center for Applied Research in Social Sciences at Centro de Investigación y Docencia Económicas (CIDE) in Mexico City. Dr. Gil-Garcia is a member of the National System of Researchers as Researcher Level II. In 2009, he was considered the most prolific author in the field of digital government research worldwide. Currently, he is a Research Fellow at the Center for Technology in Government, University at Albany, State University of New York (SUNY) and a Faculty Affiliate at the National Center for Digital Government, University of Massachusetts Amherst. Dr. Gil-Garcia is the author or co-author of articles in numerous prestigious academic journals. Some of his publications are among the most cited in the field of digital government research worldwide. His research interests include collaborative electronic government, inter-organizational information integration, smart cities and smart governments, adoption and implementation of emergent technologies, information technologies and organizations, digital divide policies, new public management, public policy evaluation, and multi-method research approaches.