Handbook of Research on ICT-Enabled Transformational Government: A Global Perspective

Handbook of Research on ICT-Enabled Transformational Government: A Global Perspective

Vishanth Weerakkody (Brunel University, UK), Marijn Janssen (Delft University of Technology, The Netherlands) and Yogesh K. Dwivedi (Swansea University, UK)
Indexed In: SCOPUS
Release Date: May, 2009|Copyright: © 2009 |Pages: 582
DOI: 10.4018/978-1-60566-390-6
ISBN13: 9781605663906|ISBN10: 1605663905|EISBN13: 9781605663913
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Description & Coverage

E-government has evolved from basic information provisioning to more integrated service offerings enabling citizen-centric services.

The Handbook of Research on ICT-Enabled Transformational Government: A Global Perspective provides comprehensive coverage and definitions of the most important issues, concepts, trends, and technologies within transformation stage e-government (t-government) implementation. A significant reference source within the technological and governmental fields, this Handbook of Research offers theoretical and empirical studies that communicate new insights into t-government for both researchers and practitioners interested in the subject.


The many academic areas covered in this publication include, but are not limited to:

  • Electronic government transformation
  • Eliminating knowledge and enhancing practices
  • Factors influencing enterprise applications
  • ICT-enabled transformational government
  • Instigating transformational government
  • Interoperability and integration enabling t-government
  • Interoperable systems in public sectors
  • IT governance in the public sector
  • Optimization of government processes
  • Process maturity in public sector
  • Shared services transforming the public sector
  • Social shaping of transformational government
  • Transformational government foundations
Reviews and Testimonials

This book provides an understanding and highlights some of the key challenges, issues and complexities involved in the transformational phase of e-government. It will help to understand the strategic, organisational, technical and social issues influencing business process and information systems change in public sector organisations in the context of t-government and the resulting overall impact of t-government upon citizens from a global perspective.

– Vishanth Weerakkody, Brunel University, UK
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Editor/Author Biographies
Vishanth Weerakkody is a member of faculty in the Business School at Brunel University (UK). VW was previously a faculty member in the Department of IS and Computing at Brunel University and he has held various IT positions in multinational organizations, including IBM UK. VW is a member of the British Computer Society, Chartered IT professional and a Fellow of the UK Higher Education Academy. He is the current Editor-in-Chief of the International Journal of Electronic Government Research.
Marijn Janssen is an associate professor within the Information and Communication Technology section and Director of the interdisciplinary SEPAM Master program of the Faculty of Technology, Policy and Management at Delft University of Technology. He has been a consultant for the Ministry of Justice and received a PhD in information systems (2001). He serves on several editorial boards and is involved in the organization of a number of conferences. He published over 100 refereed publications.
Yogesh K. Dwivedi is a lecturer at the School of Business and Economics at Swansea University in the UK. He was awarded his MSc and PhD by Brunel University in the UK, receiving a Highly Commended award for his doctoral work by the European Foundation for Management and Development. His research focuses on the adoption and diffusion of ICT in organisations and in addition to authoring a book and numerous conference papers, has co-authored papers accepted for publication by journals such as Communications of the ACM, the Information Systems Journal, the European Journal of Information Systems, and the Journal of the Operational Research Society. He is Senior Editor of DATABASE for Advances in Information Systems, Managing Editor of Journal of Electronic Commerce Research, Assistant Editor of Transforming Government: People, Process and Policy and a member of the editorial board/review board of a number of other of other journals, and is a member of the Association of Information Systems, IFIP WG8.6 and the Global Institute of Flexible Systems Management, New Delhi.
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Editorial Review Board
  • Wendy L. Currie, University of Warwick, UK
  • Guy Fitzgerald, Brunel University Uxbridge, UK
  • M.P.Gupta, Indian Institute of Technology Delhi, India
  • Steve Jones, CONWY County Borough Council, UK
  • Kalil Khoumbhati, University of Sindh, Pakistan
  • G. P. Sahu, M N National Institute of Technology Allahabad – 211004, India
  • Mohini Singh, RMIT University, Australia
  • Rajiv Ranjan Tewari, University of Allahabad
  • Michael D. Williams, Swansea University, UK