Handbook of Research on Strategic Communication, Leadership, and Conflict Management in Modern Organizations

Handbook of Research on Strategic Communication, Leadership, and Conflict Management in Modern Organizations

Anthony Normore (California State University Dominguez Hills, USA), Mitch Javidi (International Academy of Public Safety (IAPS), USA) and Larry Long (Long and Associates, USA)
Projected Release Date: March, 2019|Copyright: © 2019 |Pages: 400
ISBN13: 9781522585169|ISBN10: 1522585168|EISBN13: 9781522585176|DOI: 10.4018/978-1-5225-8516-9


As communication and leadership skills are both essential for personal and organizational success, new approaches and management styles are continuously being sought. Emerging technologies, automation opportunities, and a diverse workforce are just a few of the challenges business professionals must be prepared for in today’s workplace environment.

The Handbook of Research on Strategic Communication, Leadership, and Conflict Management in Modern Organizations provides emerging research exploring the theoretical and practical aspects of managing and solving conflicts, and introduces updated approaches for refining communication and leadership skills. Featuring coverage on a broad range of topics such as emotional intelligence, organizational crises, and virtual team management, this book is ideally designed for professionals, leaders, managers, and human resource specialists seeking current research on developing the skills and consciousness needed to effectively communicate, negotiate, and collaborate in diverse organizations.

Topics Covered

The many academic areas covered in this publication include, but are not limited to:

  • Emotional Intelligence
  • Ethical Presence
  • Managerial Communication
  • Online Instruction
  • Organizational Crises
  • Organizational Leadership
  • School Improvement
  • Social Networks
  • Unethical Behavior
  • Virtual Team Management

Table of Contents and List of Contributors

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Author(s)/Editor(s) Biography

Anthony H. Normore holds a Ph.D from the University of Toronto and currently a Professor of Educational Leadership, and Department Chair of Graduate Education at California State University Dominguez Hills. Other leadership experiences include Chair of Special Education; Co-Chair of Teacher Education; visiting professor at Seoul National University; Director of Doctoral Programs at California Lutheran University; visiting professor at Guelph/Humber; and a graduate professor for the Summer Leadership Academy at Teachers College-Columbia University. His 30+ years of professional experiences has taken him throughout the world. His research focuses on urban school leadership development in the context of ethics and social justice in which he has authored and edited of numerous books including Inclusive Practices and Social Justice Leadership for Special Populations in Urban Settings (2015, Information Age Publishing); and Cross-cultural Collaboration and Leadership in Modern Organizations (2015, IGI Global). He has published a litany of book chapters and peer-reviewed articles in numerous leading leadership journals, and law enforcement venues. Dr. Normore was named the 2013 recipient of the Bridge People Award with the American Educational Research Association, and more recently the recipient of 2015 Donald Willower Award of Excellence in Research at Penn State University. He serves as the Chairman of the Criminal Justice Commission for Credible Leadership Development at the International Academy of Public Safety.