Implementation and Integration of Information Systems in the Service Sector

Implementation and Integration of Information Systems in the Service Sector

John Wang (Montclair State University, USA)
Release Date: December, 2012|Copyright: © 2013 |Pages: 419|DOI: 10.4018/978-1-4666-2649-2
ISBN13: 9781466626492|ISBN10: 1466626496|EISBN13: 9781466626805
Hardcover:
Available
$148.00
List Price: $185.00
20% Discount:-$37.00
TOTAL SAVINGS: $37.00
E-Book:
Available
$148.00
List Price: $185.00
20% Discount:-$37.00
TOTAL SAVINGS: $37.00
Hardcover +
E-Book:
Available
$176.00
List Price: $220.00
20% Discount:-$44.00
TOTAL SAVINGS: $44.00
OnDemand:
(Individual Chapters)
Available
$37.50
No Current Special Offers
TOTAL SAVINGS: $37.50

Description

With the continuous growth of the service sector, the ability to develop and implement information systems is important in order to measure progress.

Implementation and Integration of Information Systems in the Service Sector is a collection of research which discusses the application of information systems as well as the established ideas and advancements in the service sector. This book aims to utilize new theories, technologies, models, and methods in order to discover effective functions in this area.

Topics Covered

The many academic areas covered in this publication include, but are not limited to:

  • Business services
  • Information Systems
  • Information Technology
  • Knowledge Management
  • Public Service Management
  • Service Framework
  • Service Management
  • Web Services

Table of Contents and List of Contributors

Search this Book:
Reset

Author(s)/Editor(s) Biography

John Wang is a professor in the Department of Information & Operations Management at Montclair State University, USA. Having received a scholarship award, he came to the USA and completed his PhD in operations research from Temple University. Due to his extraordinary contributions beyond a tenured full professor, Dr. Wang has been honored with a special range adjustment in 2006. He has published over 100 refereed papers and seven books. He has also developed several computer software programs based on his research findings.

He is the Editor-in-Chief of International Journal of Applied Management Science, International Journal of Operations Research and Information Systems, and International Journal of Information Systems and Supply Chain Management. He is the Editor of Data Warehousing and Mining: Concepts, Methodologies, Tools, and Applications (six-volume) and the Editor of the Encyclopedia of Data Warehousing and Mining, 1st (two-volume) and 2nd (four-volume). His long-term research goal is on the synergy of operations research, data mining and cybernetics.