Information and Communications Technology for Competitive Intelligence

Information and Communications Technology for Competitive Intelligence

Release Date: July, 2003|Copyright: © 2004 |Pages: 318
DOI: 10.4018/978-1-59140-142-1
ISBN13: 9781591401421|ISBN10: 1591401429|EISBN13: 9781591401438
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Description & Coverage
Description:

In today's complex and dynamic world the need to be informed about what is going on in the environment of the organization is increasing rapidly. To this end, organizations implement a process called 'competitive intelligence'. Competitive intelligence (CI) is about gathering and analyzing environmental information for strategic purposes. To gather and analyze this information, information and communication technology (ICT) is an invaluable tool. Examples are: the Internet, data warehouses or specific applications for competitive intelligence. However, the uncritical implementation of these tools may lead to an 'information overload' or to 'environmental myopia'. To select the right ICT tools for CI, an organization needs to understand the role of ICT in the CI-process. Information and Communications Technology for Competitive Intelligence addresses this need. It sets out to assess the role and possibilities of ICT in the intelligence activities from different perspectives.

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Reviews & Statements

How to use the Internet properly for our CI activities? Should we implement a data warehouse? What software is available for analysis? Such questions come up regularly in my practice as a CI consultant. To answer them, an insight in CI and in the contribution of ICT to CI is needed. This book helps to get this insight."

– Ir. K. van Laarhoven, CI consultant, AgLink BV, the Netherlands

This book offers an interesting mix of in-depth views on the relation between strategic decision making, intelligence and ICT and practical guidelines on how to improve the intelligence-process by means of ICT.

– Bart J. van Kasteren, Program Manager Organization Development Abbott Laboratories bv., Zwolle,The Netherlands

This book gives an interesting overview of the field of competitive intelligence and its role in corporate strategy. It is not only useful for graduate courses but professionals in the CI field can take advantage of this book as well.

– Bart Prakken, Radboud University, Netherlands
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Editor/Author Biographies
Dirk Vriens received his Ph.D. in Policy Science in 1998 from the University of Nijmegen, the Netherlands. He is an Assistant Professor of Knowledge and Information in Organizations at the Nijmegen School of Management. His research interests include competitive intelligence, knowledge management, cybernetics, and information management. He has published a number of articles and books on these subjects.
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